Kyle Thomas Email and Phone Number
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I am an experienced user experience (UX) research professional since 2011 and professional kayak instructor since 2009. I strive to use human-centered research to guide business and design strategy and decisions. My professional experiences have provided me with opportunities and experience to lead research for the product development of a wide variety of industries including enterprise, global logistics, retail, nonprofit, and online marketing solutions. I have experience collaborating with product leaders, product management, engineers, designers, marketing, and data science through the entire product development lifecycle from exploring new pathways with generative research to preparing for deployment through evaluative research.
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Senior User Experience Researcher - Amazon Delivery ExperienceAmazon Jul 2024 - PresentSeattle, Wa, Us
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Senior User Experience Researcher - Last MileAmazon Mar 2024 - Jul 2024Seattle, Wa, Us
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Lead Kayak InstructorBallard Kayak Expeditions Jun 2018 - PresentSeattle, UsACA Level 4: Whitewater Kayaking Instructor Trainer (IT)ACA Level 5: Advanced Whitewater Kayaking InstructorACA Level 3: Coastal Kayaking InstructorKayak Rolling EndorsementAdaptive Paddling EndorsementRiver Kayak Hand Paddling Endorsement -
Senior User Experience ResearcherMicrosoft Jan 2022 - Aug 2023Redmond, Washington, UsResearch lead supporting Microsoft’s modern collaboration solutions including Microsoft Whiteboard and Microsoft Loop. I led research on the use of AI in Whiteboard and integrating Microsoft Teams and Whiteboard. I also led research and partnered with product management and data science to identify and address usability issues contributing to issues with app adoption and retention. -
Senior User Experience Researcher - Amazon HubAmazon Jan 2020 - Dec 2021Seattle, Wa, UsResearch lead supporting Amazon’s global network of locations and technology for pickup and return of online purchases: Locker, Locker+, Apartment Locker, and Counter. I helped the team adopt remote and international research practices to navigate challenges while collaborating to launch an international service in a pandemic while needing to learn from customers and partners speaking different languages.
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Senior User Experience Researcher - Amazon QuicksightAmazon Aug 2019 - Jan 2020Seattle, Wa, UsTasked with leading user experience research for the QuickSight business intelligence and data visualization application. Conducted research to explore customer needs, identify existing usability issues, and inform roadmaps, new features, and enhancements. Collaborated with product managers and engineering to set usability goals grounded in research. Planned and facilitated a week-long series of usability labs at company conference.
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Senior User Experience ResearcherTibco Apr 2017 - Aug 2019Santa Clara, California, UsResearch lead for a $1.0B company and built their user research practice in collaboration with product development and legal teams. This involved research strategy, drafting NDAs, coaching, study execution, tool procurement, and experience audits for a portfolio of enterprise solutions for integrating data, APIs, and processes in the cloud. I was responsible for the recruitment of UX hires for the Seattle office. -
User Experience Designer IiBlackbaud Jan 2014 - Jan 2017Charleston, South Carolina, UsUX lead responsible for research and design strategy, research execution, and prototyping for enterprise solutions for nonprofit digital marketing and fundraising. Focused on the launch of Luminate Online and The Raiser’s Edge cloud, on-premise, and mobile solutions. Business intelligence project work led to an award for the Best Use of AI Innovation in Charity at CogX 2017. -
User Experience Designer IBlackbaud Jun 2011 - Jan 2014Charleston, South Carolina, Us
Kyle Thomas Skills
Kyle Thomas Education Details
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University Of WashingtonHuman Centered Design & Engineering -
Georgia Institute Of TechnologyComputational Media
Frequently Asked Questions about Kyle Thomas
What company does Kyle Thomas work for?
Kyle Thomas works for Amazon
What is Kyle Thomas's role at the current company?
Kyle Thomas's current role is Senior User Experience Researcher | Professional Kayak Instructor.
What is Kyle Thomas's email address?
Kyle Thomas's email address is ky****@****zon.com
What is Kyle Thomas's direct phone number?
Kyle Thomas's direct phone number is +191285*****
What schools did Kyle Thomas attend?
Kyle Thomas attended University Of Washington, Georgia Institute Of Technology.
What are some of Kyle Thomas's interests?
Kyle Thomas has interest in Education.
What skills is Kyle Thomas known for?
Kyle Thomas has skills like User Research, User Experience Design, User Interface Design, Usability Testing, Interaction Design, Problem Solving, Outdoor Education, Html, Leadership Development, Wilderness Medicine, Rapid Prototyping, Video Production.
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