Kyuhee Lee Email & Phone Number

Ellabell, Georgia, United States

● Coordinate with the marketing and planning teams in headquarters in NY to confirm promotion, shipping the correct package, and any other events. ● Assist in developing a new warehouse management system, updating inventory, and operating DTC and FBA orders, which increased efficiency and productivity by 200%. ● Manage over 2K sales orders are shipped out in time. ● Supervise 10 aspects of receiving, storing, picking replenishing, packing, and reworking for over 2K products per week. ● Managed, mentored, and guided a team of 30 warehouse associates that ensured the work efficiently, safely, and productively of 3K products. ● Allocate and update item packages, batch numbers, and daily inventory of over 100 products per week.

Chester, Virginia, United States

● Maintained the link between the Amazon website and the fulfillment center as well as the reporting and re-escalation of ISS (Inbound Support Service) tickets. ● Trained, engaged, and assisted new hires and other associates on how to improve Defects Per Million Opportunities (dpmo), and work correctly, and safely. This batch of AA’s were a vital part of the success of the shift being #1 in rates on the site and #1 in the country. ● Led a team of 40 associates in the replenishment area, ensuring customer orders were picked out and stowed on time to be able to meet the deadline, having zero misses during Prime and Peak Season. ● Improved productivity of the inbound stow operation by identifying favorable units in trucks that were received and directing the work to quantity stowers.

Secaucus, New Jersey, United States

● Managed B2B and B2C websites, financial tracking, inventory coordination, listing new products and leftover items, promotions, and social media marketing. ● Assisted with online advertising across multiple social platforms. ● Supported the resale department for order processing, creating new customer lists, and sending and updating new upcoming events to customers. ● Corresponded with online customers to address questions or complaints about products, policies, or shipping methods on 5 sales.

Laurel, Maryland, United States

● Assisted in creating and managing budget, scheduled meetings, and inspections, processing Tenant Work Orders, reviewed and ensured that electricians were performing and following the work correctly. ● Organized, comprehended, and managed customers’ files including contracts, submittals, and other documents. ● Negotiated with vendors and customers to optimize savings. ● Saved money by selling old unused items in the warehouse on eBay. ● Supported recruitment efforts to facilitate pre-employment documents and report new hire documents to the state. Protected and maintained confidential employee information.

Rockville, Maryland, United States

● Handled all customer service communications regarding questions, change orders, and feedback. ● Maintained 500 positive feedback on Amazon and 400 positive feedback on eBay accounts while managing 3 accounts. Also, increased sales by 50% during the peak season. ● Effective training and organizational learning reinforced the need to watch and develop required skills. ● Recorded 2,000+ FBA sales and retrieved $10,000+ from FBA losses.

Full Stack Software Developer

Bachelor'S Degree, Fashion Merchandising And Interior

Career Studies Certificates, 4.0