Kyung Ryun Kim Email & Phone Number

Seoul, South Korea

Greater San Diego Area

I serve as the main point of contact for all client-related inquiries that include status updates on data/report delivery for customer saliva samples, API/Provider Portal implementation, report and service customization requests, and meetings with current and potential clients. I also manage key aspects of the company’s operations such as working closely with the IT Team to streamline processes between the Laboratory Inventory Management System (LIMS) and partner company portals and using Quickbooks Online for invoicing and financial reporting to provide quarterly financial updates to the CEO. I also obtain leads at annual tradeshows held by the ASHG (American Society of Human Genetics) and ACMG (American College of Medical Genetics and Genomics) organizations.#project management #genomic services #customer service #API #client portal #LIMS #Quickbooks #accounting #tradeshows

Greater San Diego Area

I drafted and published PR releases for the company’s new genomics services: Pharmacogenomics (PGx) and ACMG 59 reports. I also collaborated with project managers to improve the quality and timeliness of deliverables such as streamlining the process from sample collection to data delivery and proofreading for errors and incomprehensible results in consumer genomic reports. Furthermore, I managed Quickbooks and other related systems to keep company financials up to date, resolve payment issues, and reconcile accounts in a timely manner.#PR #genomic service #Pharmacogenomics #ACMG59 #customer service #Quickbooks

Greater San Diego Area

I successfully audited over 800 active employees’ I-9 documents, personnel, and benefits files of employees (termed and active) between 2012-2017 and retrieved 401(k) related documents to be filed separately and inspected 7 to 10 new hire documents per day and reported discrepancies to supervisor.#audit #I-9 #administrative #detail-oriented #file management

Greater San Diego Area

I provided employee technical support for all HR-related inquiries via ServiceNow and managed employee-related information in UltiPro. I also collaborated with the Talent Acquisition department to identify problem areas and improve the onboarding process including 3 HR generalists assigned to specific regions and assisted them with cases.#ServiceNow #UltiPro #file management #data entry #employee support

Greater San Diego Area

I handled key aspects of the recruitment process that included conducting background checks for 6 to 8 new hire candidates per day and entering status changes and updates into UltiPro (HRIS). I also answered employees’ questions regarding W-2, Open Enrollment, and developed strong connections with co-workers and developed a creative medium for promoting company-wide events and campaigns.#UltiPro #onboarding #recruitment #W-2 #benefits #open enrollment #health fair #creative company-wide annoucements

Provided excellent service to customers and implemented efficient food prep techniquesMaintained good relationships with my manager, co-workers, and customers and assisted supervisors with resolving issues and complaintsDemonstrated the basics of operating the POS system and taking and preparing orders

Greater San Diego Area

Recruited applicants in the greater San Diego area and made on average at least 40 calls per weekInterviewed, hired, and trained a replacement intern over two 4 hour sessions in the same week before completing the programActively reached out to applicants who passed multiple hurdles in the selection process by writing them thank you cards and providing them support in preparing for the insurance licensing exam for the sales and marketing position

Master Of Business Administration - Mba, Marketing

Bachelor'S Degree, Business Administration And Management, General

Relevant courses: Management & Organizational Behavior (MGT 350) Human Resources Management (MGT 352) Selection (MGT 461) Compensation.

Education record

Relevant courses Business Communications (BUSE 119) Principles of Info Systems (CISC 181) Financial Accounting (ACCT 116A) Managerial.

Education record

Relevant course Business Law & The Legal Environment (BUSE 140)