Ky Walker Email & Phone Number

Vienna, Va, Us

• Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc., in conjunction with the CFO.• Establishes and maintains controls for all cash collected and posted in the Accounting system.• Maintains effective communication with third-party vendors to resolve issues that impede cash flow and detract from patient/member satisfaction.• Maintains effective communication with the leadership team to ensure that all third party compliance guidelines are met.• Reviews and balances office reports to accounting ledger; POS reports and approved vendor invoices.• Leads and provides operational directives for all Business office activities related to the claims management and collections of the practice receivables and ensures timely, efficient cash collections to support the overall financial goals of the practice.• Define and provide the necessary support and leadership to achieve departmental goals and objectives.• Reviews all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.

Reston, Virginia

• Consistently hit targeted monthly revenue goals through client retention, new hires and team development• Drive and support inclusive and diverse hiring and people management practices• Liaise with the Inclusion council to research, organize, facilitate and oversee inclusive programming to engage current and future team members• Continually growing revenue month over month through new client engagement and unconventional sales strategy• Developed monthly schedule for hourly employees to ensure efficient staff utilization and ensure labor costs falls within budgetary guidelines• Develop Diversity and Inclusion presentations to lead Regional and interdepartmental engagement calls • Monitor profit and loss statements making necessary adjustments based on financial goals • Assist with day to day scheduling, meeting planning, email responses and team/client concerns• Develop PowerPoint presentations, meeting agendas and Microsoft Excel reports as needed for analysis • Provide bi-weekly 1:1 coaching to discuss KPI’s and set goals to reach necessary benchmarks• Recruit, conduct interviews, and facilitate the onboarding process upon hire. • Conduct monthly staff meetings to ensure alignment to company’s mission and vision to enhance client relations• Support and educate the team while building a strong professional relationship to ensure high team member retention

Arlington, Va

• Secured contracts worth $3M + in Qinetiq's X-Net® deliverables• Liaison between the US government and Qinetiq UK to ensure deliverables were met. • Worked with COTR to provide financial statements related to program and actual and forecasted costs • Produced analyses and interpreted monthly financial performance reports for Program Managers• Added specific insights to support reporting and contract decision making. • Created, implemented, and managed project charge codes for time recording across entire project. • Supported the management team in time reporting validation and monthly forecasting.• Processed and assisted in the validation of contractor and subcontractor invoices.• Supported and analyzed proposals for new business or contract modifications • Reported estimated and actual costs against work completed on projects

Arlington, Va

• Provided billing reconciliation for land line telephones and calling cards. • Provided ongoing support of billing solutions, data gathering, calculating and posting charges, and creating and distributing invoices.• Produced forecasting, budgeting and ad hoc reports for management and account teams.• Partnered with team members and supervisors to identify and implement business improvements to achieve ongoing operational efficiency.• Assists with training and developing the technical and analytic skills of new or less experienced team members.• Monitored individual performance metrics to assure goals and objectives are consistently achieved and exceeded.• Provided root cause analysis on LEC uncollectible/un-billable traffic to minimize bad debt. • Resolved billing issues/discrepancies and dispute mediation with local exchange carriers and overseas IP partners. • Maintained the LEC/PAR database for accurate financial reporting. • Performed international and domestic traffic analyses to ensure proper billing and maximize receivables. • Monitored both First and Third party collection vendors with a residential base of roughly 30,000 customers. • Managed three external collections groups to ensure all company procedures and guidelines were being implemented for maximum cash recovery. • Trained 32 offsite CSR’s and their managers on Qwest developed collections software and procedures. • Designed training manuals for both internal and external staff to maximize cash recovery. • Assumed sole responsibility for collections after abrupt staff decrease.

Arlington, Va

• Worked closely with staff and line management on the implementing and streamlining of new procedures • First point of contact to resolve discrepancies. • Accurately Analyzed and processed expense reports, tuition reimbursements and travel advances with speed and efficiency• Reported and collected outstanding leave balances of terminated employees. • Trained staff on all new functions and systems as related to travel accounting. • Examined assigned accounting documents to verify accuracy of computations and uniform application of policies, procedures and acceptable accounting standards.

Arlington, Va

• Analyzed significant risks in the IRS Y2K Century Date Change Project and implemented necessary waivers • Maintained and updated several databases including IRS INOMS system. • Classified waiver requests against technical and procedural criteria to determine contingency planning action.• Determined whether action taken to date was sufficient to mitigate identified risks. • Produced weekly status and action reports for IRS CDC customers. • Established regular tracking and reporting procedures for the entire contingency management team.

Arlington, Va

• Processed payment approval vouchers and submitted for system entry. • Worked closely with internal accounting groups to ensure operations were streamlined and processes were completed with speed and accuracy • Maintained vendor management data to include up to date accuracy • Final reviewer for Purchase Orders and payment vouchers • Coded vouchers to ensure correct tax recording and reporting of payments to vendors in compliance with Federal 1099 payment regulations.

Contracts Management Certification

Marketing