- Ministry for Digital Transformation of Slovenia - Pioneering the establishment of "Digi info točke" across Slovenia, facilitating the Ministry's goal to digitalize 80% of key public services by 2030, and significantly contributing to national digital literacy.- SPOT (Slovenian business Point) - Conducted comprehensive workshops and lectures on security in social media- Regional Chamber of Crafts and Small Businesses Maribor - raising digital competencies and cybersecurity awareness among professionals and businessowners. - Private Customers - Collaborated with high-profile clients to enhance their security posture, successfully protecting their digital assets and sensitive data against escalating cyber threats.

- Automating the deployment, scaling, and management of applications and infrastructure- Monitoring and troubleshooting systems to ensure high availability and reliability- Collaborating with development teams to implement continuous integration and delivery (CI/CD)- Implementing security measures and disaster recovery plans- Evaluating new tools and technologies to improve efficiency and reliability

- Ensured high IT system availability and implemented network device upgrades.- Provided comprehensive support and system administration for 200+ users.- Collaborated with vendors to achieve optimal IT solutions and system improvements.- Managed a diverse set of 500+ IT devices, ensuring continuous functionality and availability.

- Resolved advanced technical issues and supported Internet, IPTV, and VOIP services.- Configured DSLAM systems, modems, and other customer equipment.- Maintained 24/7 operational support readiness, including shift management.- Mentored and led a technical support team of 20+ members.