L B Email & Phone Number

New Delhi, Dl, In

New Delhi, Delhi, India

https://www.urbancompany.com

New Delhi, Delhi, India

• Assuring guest safety and security• Managed over 40 clients in a month• Achieving monthly targets• Provide appropriate massage therapy techniques during customer appointments• Grew sales with a great work ethic,• Individualized beauty care plans and a positive attitude• Booked appointments,• Answered phones,• Greeted clients, handled payments, and created client service• tickets Created marketing advertisements to increase awareness of services and boost sales• Guide the clients best massage service as per thier body require • Check skin condition and make appropriate product recommendations• Sterilized equipment before every treatment• Assisted in developing monthly promotional campaigns to attract new clients• Building Customer relationship• Managing Daily operations• Reviewing feedback Follow-up reports• Assuring spa meet its financial goals• Setting up targets Achieved 5-star Rating on every service provided.* Cleaning and seizing the operation rooms • Designed a VIP client program for returning guests to promote product sales and packages• Flexibly worked evenings and weekends to maintain proper spa coverage• Sterilized equipment for patient treatments• Advised clients on proper home-care regimens• Stock checking every day• Provided safe, effective, and appropriate massage therapy techniques during customer appointments• Closing of sales

New Delhi, Delhi, India

•Home Service.•Maintaining hygiene,•Handling clients' problems and delivering 40 jobs in a month.•Performing professional quality massage, within scope of practice and licensing (as applicable).•Establishing positive, trusting rapport with clients.•Helping the client from anxiety, stress, and depression by providing massages.•Ensuring the clients receive the most effective treatment with respect.•Integrity. Discipline. Diligence, Accountability.•Performing different techniques of massage therapy, like Swedish massage , Thai massage , Deep tissue Balinese, Hot stone massage, Sports massage, Head massage, Foot reflexology, Potli massage, Abhyanga massage, and Sleep therapy, based on appropriate training.*work 9 hrs a day, 7 days a week

New Delhi, Delhi, India

• Greeting customers with smile• Cleaning the business premises• opening stocks, price tag sticker, networking through cold- calling customers• Updating new stocks• Selling different types of items for both Men’s and Women’s, kids, grocery.• Managing all the stocks, inventory, sales book along with taking order from clients.• Identifying enhanced business techniques to address solutions and thereby generating revenues.• Self-confidence, Enthusiastic, Active Listening , Hardworking , dedicated to work,• Adaptable, committed, open to learn, punctuality,• Developing relationships with the customers and decision makers for the business• Able to work long hours duties• Assessing requirements & conducting negotiations for delivering need based products to the Clients.• Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels.• Developing customer satisfaction programs, managing key account service strategy as well asundertaking customer satisfaction measurement and feedback analysis.• Creating an environment that sustains the customers.• Analysing the customers’ requirements. show customer empathy.• Set goals and implement them.• Opening cash and Closing cash of the day

Diploma Certificate Level -3. Cibtac Course, Body Therapy

www.orane.com

Education record

Higher Secondary, Business/Commerce, General

Spa Therapy Diploma Certification Level-4, Massage Therapy/Therapeutic Massage

Activities and Societies: NGO https://nsdcindia.org/e-skill-india