Working within the Trades & Industrial Division.

Working in Sales for a multi-award winning company based in Dunfermline as a Sales Executives within a growing team. This was a fantastic opportunity to join one of UK's fastest growing companies. My responsibilities was to target new business and maximising on all sales opportunities. Ensuring you meet your monthly targets whilst maintaining the fantastic customer service in which this company prides themselves. This role required real entrepreneurial attitude and a great sales track record with a background in business to business sales.

Working within a very experienced, talented Sales team, selling new and used vehicles, with a wide range of finance and insurance products. I had to have unlimited confidence, resilience, drive, energy and talent. Also to be well presented with a desire, character and have the attitude to succeed. The ability to quickly establish and build rapport. In the Motor Industry i became FSA approved, I had to go by the following attributes - target driven have good planning, Time Management and Organising Skills Literacy & Numeracy Customer service orientated Good Communication Positive Attitude Strong Influencing Skills.My responsibilities of this role are as follows: Customer Satisfaction (CSI): To build trust, communicate well and exceed customer satisfaction expectations and, where there is a manufacturer score to exceed their national average. To provide a service-based experience to customers and make them feel the value of placing their custom with the Company. Maximising Opportunities: Maximising the opportunity to do business through prospecting, following-up prospects, handling in-bound phone enquiries, walk in prospects and Internet enquiries and by developing the Customer Relationships through creating an effective first impression and to qualify the customer thoroughly in a professional and courteous manner of product presentation. In addition to gain referral business. Maximising Profit: Through achieving the monthly targets, set by my Manager, for unit sales profit per unit, finance penetration and add-on products in a professional and honest manner. Data Quality and FSA Compliance: To accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database. Manage and maintain through the manager my Diary in line with Group strategy and to ensure that I adhere to the Company’s FSA obligations at all times.