Liz B. Email & Phone Number

Mesquite

• Managed multiple projects through the various steps from start to completion both domestically and internationally.
• Prepared and distributed sales contracts and other correspondence. Follow up required to obtain necessary information/approvals.
• Communicated internally with Engineering, Manufacturing, Purchasing and Logistics to coordinate successful project completion.
• Reviewed completion of contract and invoices sales orders, reviews and submits for returns/credits.
• Partnered with Market Manager/Sales Representatives and interface with customer to act on customer problems with consistent follow-through.

Irving, Texas

• Promoted from Operations Team Member within six months of hiring.
• Led a team of 58 retail locations, 12 District Managers, and 3 Regional Managers.
• Trained, challenged and provided constructive guidance to field managers while evaluating his or her suitability and long term success.
• Produced and analyzed mid-month and end of month performance, time-keeping and aging debt reports to identify areas of development to increase profit margins.
• Analyzed store profitability trends to forecast salary progression and sales goals.
• Conducted meetings with field leadership to prioritize development initiatives.

Irving, Texas

• Developed training curriculum to introduce new and changing operational procedures.
• Provided operational and help desk support to field management and over 365+ locations in seven states.
• Audited store locations for adherence to all policies and procedures.
• Provided leadership and coaching to District Managers and/or store managers as acting Chain of Command.
• Hiring, training and developing field-level employees.

Plano, Texas

• Promoted from Assistant Area Sales Manager within two months of hiring.
• Managed daily operations of a department generating $1.5 million annually.
• Planned and coordinated in-store events to generate revenue.
• Communicated with buyers and vendors regarding pool stock availability, future inventory, and special orders.
• Supervised a sales force of 4 to 6 sales associates.
• Planned and directed staff training and performance evaluations.

Dallas, Texas

• Earned management trust by serving as key holder, responsibly opening and closing store.
• Managed daily operations of a department generating $6 million annually.
• Provided an elevated customer experience to generate a loyal clientele base.
• Merchandised product presentation in line with brand guidelines and strategy.

Austin, Texas Area

• Constructed housings for delicate artifacts.
• Assisted in design and planning of artifact housings.
• Assisted with training volunteers and new employees.
• Interacted with and presented to patrons during department tours.