Developed and drove M&A Integration, and technology change management strategies and programs. Owned strategic business and operational communications, business process improvement, regional budget process management,and vendor management for Facilities and Operations for 60 offices, including direct active support to the Head of NorCal RegionalOperations, with 45+ direct reports.● Collaborated with Sales Managers and Managing Directors to improve their budget, organization, and accountability anddeveloped regional operational policies.✔ Saved the company $1M+ in this region in a single program, with a projected savings of an additional $500K in 2023.● Rendered hands-on oversight and course-corrected vendor management processes by analyzing vendor output for optional ROIand operational efficiency and negotiating win-win propositions to facilitate the changes.✔ Identified deficiencies and solutions and improved productivity and engagement by finding and removing operational gaps. Drovecustom CRM transformation creation and vendors to innovate and increase efficiency.● Directed training programs and presentations for Sales Managers, Managing Directors and VPs, and all office staff.✔Guided the team towards achieving goals and scaling successful practices.● Coordinated with Development, Technical, End-User, Management Teams, Project Managers, and vendors to manage the projectscope.✔ Continuously delivered on senior stakeholder expectations and implemented the Software Development Life Cycle (SDLC) tocompany and vendor teams.

Influenced stakeholders and vendors to migrate from Waterfall to Lean-Agile Project tracking and integrated projects for rebranding,application integration, process implementation, and improvement.● Implemented Agile Project and Program Management processes, tools, and corporate-wide acceptance policies.✔ Guided the vendor to change internal production processes and add infrastructure to provide support and transparency to meetthe organization’s needs.

Spearheaded multiple international Finance, HR, and platform migration and customization projects with 6 direct reports. Lead organizational change management for technology integrations.● Coordinated with Development, Technical, User, Management Teams, Project Managers, Security, and vendors to manage theproject scope while gathering requirements, executing refinement, and providing documentation.✔ Championed the successful completion of Employee Services, supporting Compensation Services, Stock, Payroll, and HumanResources teams to create the proprietary ERP platform.● Managed various projects simultaneously within an ambiguous environment with multi-team delivery expectations.✔ Initiated systems of information exchange with collaborative projects and teams, optimized project release planning, and metdeliverables and stakeholder expectations.

Developed and managed content migration processes, change management, and AEM training programs for 200+ School of Medicine website content and their associated280 Authors into Adobe Experience Manager Platform with 9 direct reports.● Coordinated with Development, Technical, User, and Management teams, project managers, and vendors to manage projectscope.✔ Established communications with interdependent projects and teams and met deliverables.● Developed and led the training program and change management plan for 300+ researchers and their staff.✔ Created the transition life cycle plan, including a communication, change management, and training plan.

Managed cross-technical and vendor teams, including client management, gap analysis, business process redesign, roadmapplanning, sales presentations, and developing proofs-of-concept.● Collaborated with customer teams, project managers, and developer teams to research and define business and userrequirements.✔ Translated the requirements into Agile or Hybrid Project plans and met project stakeholders’ expectations while running projectsto completion.● Managed offshore development teams to implement Customer Management Software (CMS).✔ Created Taxonomy tables and set up document management customized components of AEM CMS to meet the customer’sneeds.● Collaborated with customer teams to test and refine the review development in a continuous improvement model.

I was installed as Citrix's Agile Product Owner to by Adobe for AEM implementation, migration and customization project¥ Integrated with Citrix PMO Leadership, Business Analysts, Web Strategists, Development teams and vendors.¥ Customer Agile Project Management Facilitation¥ Defined customer business processes, identifying and prioritizing projects ¥ Researched and defined business and user requirements –translated them into Agile Project Plans. Collaborated with APO’s to write authoring requirements (acceptance criteria) for user stories. And got Acceptance after close of development.¥ Designed, developed and drove customer UX experience, QA, reviews, & testing¥ Managed cross-technical teams and vendor teams¥ Researched and defined business and user requirements –translated them into Agile Project Plans and test cases.¥ Coordinated with Customer teams, project managers, and vendors to manage project scope.¥ Continuously managed project stakeholder expectations.¥ Planned Information Governance, Taxonomy, Document Management, Content Management, Production Roadmap, and Migration of existing data, Version Control, and Security Management.¥ Search Implementation (Installation, Indexing, Metadata Mapping, Synonym Listing, Blacklist, Integrating Apps and data)¥ Process Improvement and Team Management

 Researched and defined business and user requirements. Coordinated with Customer teams, project managers, and vendors to manage operational project scope. Continuously managed project stakeholder expectations. Established communications with interdependent projects, working collaboratively to meet deliverables. Deined and Planned Information Governance, Taxonomy, Document Management, Content Management, Production Roadmap, migration of existing data, Search, Version Control, and Security Management.

IntranetResponsible for the day-to-day progress of project with regard to time, budget, scope and quality of the intranet and corporate web sites.Project managed multiple large projects - website relocation, re-architecture of intranet, migration to Sharepoint platform (MOSS)Coordinated with IT team, product managers, and other corporate professionals to manage operational project scope, and timelines.Collaborated on change request process creation.Created and maintained production schedule, roadmaps, and group communicationsProactively identified opportunities to adjust processes for efficiencies, minimizing risk..Liaison project vendor teamsCoordinated and participated un UATs

• Responsible for all web project deliverables for 34 country websites, 21 languages• Localization / translation process coordination • Managed project schedules, resources, and country communications.• Collaborated on change request process creation.• Created and maintained production schedule.• Developed status reports and lead status meetings.• Proactively identified opportunities to adjust processes for efficiencies.

Responsible for day-to-day management of the corporate, partner, and intranet web sites.Project leadership, team and vendor management, as well as problem resolution, project and production calendarsManaged an international team of editors, and IT specialists in global content and acquisition integration projectsCoordinated cross-functional teams - IT team, product managers, and other corporate professionals to manage operational project scope, and timelines.Created and tracked projects and cross-functional teams using MS Project, Excel, and Sharepoint.Created requirements and specification documentation, work breakdown structure, and schedules.Designing, coordinating, and implemented campaign micro sitesDrove TeamSite template development, QA, and bug tracking

Responsible for day-to-day management of the corporate, partner, and intranet web sites to include updating, and problem resolution, project management.Designed and incorporated web initiatives and processesCoordinated with IT team, product managers, and other corporate professionals to manage various project initiativesImplemented content integrationDrove TeamSite template development, QA, and bug trackingResponsible for new HTML design implementation, layout control and editing

Responsible for day-to-day production calendar of the corporate, partner, and intranet web sitesProject managed technical community website creation and implementationDesigned and incorporated web initiatives and processesCoordinated a team of Community Managers, Technical Authors, and IT professionalsDrove Teamsite template development, QA, and bug trackingResponsible for new HTML design implementation, layout control and editing

Responsible for day-to-day production of the corporate, partner, and intranet web sites to include updating, and problem resolutionImplemented global education web initiatives - 47 countries / 17 languagesCoordinated an international team of developers / editors in global content integration projectsProject Managed content integration and localizationTeamSite template development, QA, and bug trackingResponsible for new HTML design implementation, layout control and editing2002-2003 Multiple small contracts as

Managed international virtual web design team task load and production calendar for members in France, Canada, Australia, as well as across the US. Project Managed large corporate web initiates involving global web team, IT, IS, product managers, localization teams and outside vendors.Restructured, in collaboration with TeamSite configuration team, development of new workflow management, task management systems, and project specific modules.Oversaw Usability Testing / Heuristic / Focus group / Prototyping / and Field studies for both marketing and web divisions which included most major adult age groups.Devised Marketing Graphics based on target audiences.Integrated DHTML as well as redesigned the format and navigation for the 25,000 page partner division site.As Developer/Designer for Investor Relations I did an information and architecture redesign for the Investor's Relation division of the site, as well as adding valuable tools and interaction.Responsible for daily maintenance, original graphic creation, new site design and building for promotions, investor relations, and the general updates of the nortelnetworks.com site.