Liam Dempsey

Liam Dempsey Email and Phone Number

RevOps Systems @ Gong @ Gong.io
Liam Dempsey's Location
Oakland, California, United States, United States
Liam Dempsey's Contact Details

Liam Dempsey personal email

n/a
About Liam Dempsey

Liam Dempsey is a RevOps Systems @ Gong at Gong.io. He possess expertise in screenwriting, microsoft office, salesforce.com administration, customer service, technical project leadership and 42 more skills.

Liam Dempsey's Current Company Details
Gong.io

Gong.Io

View
RevOps Systems @ Gong
Liam Dempsey Work Experience Details
  • Gong.Io
    Senior Manager, Business Systems
    Gong.Io Sep 2019 - Present
    San Francisco, California, Us
    View
  • Pathstream
    Salesforce Consultant
    Pathstream May 2019 - Jan 2020
    San Francisco, California, Us
    Technical and curriculum content advisor to the development of a five-course Salesforce Admin training program for community college students.
    View
  • Digital Media Academy
    Director, Information Systems
    Digital Media Academy Apr 2017 - Sep 2019
    Palo Alto, California, Us
    Responsible for managing, optimizing, and securing all CRM, support, analytics, and marketing systems. Supervised all development projects/budgets. Was sole liaison between business users/management and technical implementation teams.• Owned internal implementations of Service Cloud and Marketing Cloud: defined requirements with stakeholders and led setup; supervised unit, integration, system, and acceptance testing.• Designed ecommerce integration that centralizes all course catalog, enrollment, and transaction data in Salesforce. Ensured synergy with service, marketing, and analytics apps.• Replaced disparate systems with a custom-built applicant tracking and scheduling app in Salesforce, tailored to our complex seasonal HR operation; reduced hiring workload by 30%.• Orchestrated company-wide transition to Lightning Experience, and conducted adoption plan.
    View
  • Digital Media Academy
    Salesforce Business Analyst
    Digital Media Academy Sep 2014 - Mar 2017
    Palo Alto, California, Us
    Ensured that Salesforce and other systems supported business objectives; discovered opportunities for process improvement; proposed implementation plans.• Helped management translate business requirements into solutions, within provided budgets.• Created living documentation of complex systems in a user-friendly manner.• Conducted all internal trainings and hands-on demos.
    View
  • Digital Media Academy
    Salesforce Administrator
    Digital Media Academy May 2012 - Aug 2014
    Palo Alto, California, Us
    Adopted a partially-implemented Salesforce org and led the process to finish configuration and data migration. Perform all routine Admin duties; manage and extend complex custom Salesforce apps.• Handle all declarative development: Workflows, Flows, Validations, Approvals, Process Builder.• Enforce a custom security/sharing model for multiple custom profiles, roles, and license types, including 100+ seasonal and partner users.• Configure and optimize AppExchange solutions: Adobe Sign, Conga, PaymentConnect.• Create and maintain custom reports, dashboards, and reporting snapshots.
    View
  • Techlx
    Salesforce Implementation Consultant
    Techlx Jan 2016 - Aug 2016
    San Francisco Bay Area, Ca, Us
    Led the Salesforce implementation project for an emerging technology education company. Built custom student/staff information system and designed solutions to be manageable and scalable.• Worked with the founders to analyze/prioritize requirements and design custom data model.• Implemented Sales Cloud customizations, Object/Field-Level Security, and custom objects.• Provided ongoing customization, training, and support for new business processes.
    View
  • Janet Robinson Group Sales
    Crm Administrator
    Janet Robinson Group Sales May 2011 - Apr 2012
    Worked with management to develop an in-house CRM and order management process. Designed a system to handle inbound sales inquiries and fulfill requests for Broadway tickets. Also worked with theaters, promoters and other partners to to define pricing/product availability. Performed general admin duties for company systems.
  • New York University Tisch School Of The Arts
    Helpdesk Agent
    New York University Tisch School Of The Arts Oct 2009 - May 2011
    New York, Us
    Provided Level I & II technical support for 200+ students and faculty, and consolidated/updated all support documentation. Was responsible for imaging Macs/PCs, provisioning software licenses, and general troubleshooting. Maintained A/V, videoconferencing equipment, networked printers/copiers.
    View
  • Rei
    Customer Service Specialist
    Rei Nov 2005 - Aug 2007
    Seattle, Us
    Sales and customer support: camping, climbing, and snow sports.
    View

Liam Dempsey Skills

Screenwriting Microsoft Office Salesforce.com Administration Customer Service Technical Project Leadership Critical Thinking Leadership Business Analysis Customer Relationship Management Salesforce Lightning Salesforce.com Implementation Project Management Data Analysis Data Migration Data Management Writing Problem Solving Microsoft Excel Salesforce.com Agile And Waterfall Methodologies Feature Prioritization Requirements Analysis Salesforce Training Pivot Tables Data Modeling Salesforce Marketing Cloud Business Intelligence It Management Salesforce Sales Cloud Business Process Improvement Troubleshooting Technical Documentation Software Development Life Cycle Integration Os X Zapier User Stories Tableau Sql Business Requirements Student Information System Data Analytics Zendesk System Configuration Workbench Apex Data Loader Soql

Liam Dempsey Education Details

  • New York University
    New York University
    Writing & Media
  • Emerson College
    Emerson College
    Film/Cinema/Video Studies
  • Bellarmine College Preparatory
    Bellarmine College Preparatory

Frequently Asked Questions about Liam Dempsey

What company does Liam Dempsey work for?

Liam Dempsey works for Gong.io

What is Liam Dempsey's role at the current company?

Liam Dempsey's current role is RevOps Systems @ Gong.

What is Liam Dempsey's email address?

Liam Dempsey's email address is li****@****nyu.edu

What schools did Liam Dempsey attend?

Liam Dempsey attended New York University, Emerson College, Bellarmine College Preparatory.

What skills is Liam Dempsey known for?

Liam Dempsey has skills like Screenwriting, Microsoft Office, Salesforce.com Administration, Customer Service, Technical Project Leadership, Critical Thinking, Leadership, Business Analysis, Customer Relationship Management, Salesforce Lightning, Salesforce.com Implementation, Project Management.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.