Luca Fedele

Luca Fedele Email and Phone Number

Head of After-Sales Marketing @ Piaggio Group | + 15 years' experience in Marketing, Digital and Communications @ Piaggio Group
italy
Luca Fedele's Location
Pisa, Tuscany, Italy, Italy
Luca Fedele's Contact Details

Luca Fedele work email

Luca Fedele personal email

About Luca Fedele

Flexible, positive and enthusiastic, I love to think individually but always being a true team player.I’m passionate about Marketing and Business, with the ability to deliver multiple projects to budget and deadline.Broad experience of all marketing and communications areas, acting on different organizational levels in an international environment.Recently in charge of the e-commerce channel development and start-up (marketing/operations/business) for Piaggio Group and its Brands (Vespa, Moto Guzzi, Aprilia).

Luca Fedele's Current Company Details
Piaggio Group

Piaggio Group

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Head of After-Sales Marketing @ Piaggio Group | + 15 years' experience in Marketing, Digital and Communications
italy
Website:
piaggiogroup.com
Employees:
2985
Luca Fedele Work Experience Details
  • Piaggio Group
    Head Of After-Sales Marketing - Trade, Digital And E-Commerce
    Piaggio Group Jan 2022 - Present
    Florence, Tuscany, Italy
    - In charge of strategy and execution of all aftersales marketing activities (EMEA region), both digital and traditional ones.- Project leader in setting up the e-commerce (tools, processes, operations)- Hold and reinforce the relationship between Customers and Brand after the purchase, trying to enhance customer experience while developing the After Sales Business for the Company and the Trade Network.
  • Piaggio Group
    Digital Marketing Manager - Innovation And Deployment
    Piaggio Group Oct 2016 - Feb 2022
    Florence Area, Italy
    Responsible for overseeing Corporate & Global digital strategy and for scouting new innovative tools and functionalities to support the business.Identify and manage opportunity in innovation for areas of high relevance across digital capabilities and customer experiences;Formulate digital customer experience strategy based on leading practices and innovation to keep pace with rapidly evolving user expectations;Scout, collect and select the best Digital Innovation ideas (new… Show more Responsible for overseeing Corporate & Global digital strategy and for scouting new innovative tools and functionalities to support the business.Identify and manage opportunity in innovation for areas of high relevance across digital capabilities and customer experiences;Formulate digital customer experience strategy based on leading practices and innovation to keep pace with rapidly evolving user expectations;Scout, collect and select the best Digital Innovation ideas (new functionalities /tool/ process);Coordinate Digital special project launch and development;Provide guidance of Corporate and Global Brand Websites/App strategy, planning and definition and coordinate the Market localization;Manage as a service the distributors/Dealers website and app;Manage the Digital Retailer solution strategy & development;Deal with digital agencies, signing agreements as budget owner. Show less
  • Piaggio Group
    Digital Marketing
    Piaggio Group Nov 2012 - Sep 2016
    Milan Area, Italy
    Formulate the annual digital marketing plan for HQ, as well as online initiatives and global campaigns, in order to generate commercial leads and increase the Brand image, producing reports to track performance.Provide the optimum organization and management of the company’s websites, microsites, social and other internet applications, setting also HQ Digital Marketing guidelines for local implementations.Manage day-by-day content production and editorial updates of the… Show more Formulate the annual digital marketing plan for HQ, as well as online initiatives and global campaigns, in order to generate commercial leads and increase the Brand image, producing reports to track performance.Provide the optimum organization and management of the company’s websites, microsites, social and other internet applications, setting also HQ Digital Marketing guidelines for local implementations.Manage day-by-day content production and editorial updates of the websites/digital platforms, ensuring the websites and all the related social channels are constantly updated according to the editorial, marketing and commercial priorities of the brands.Work with the technical team and external digital agencies to ensure all aspects websites are functioning and deliver excellent user experiences.Building and extending the company’s databases, in order to use it in online and offline marketing activities. Show less
  • Piaggio Group
    Communication Brand Manager
    Piaggio Group Apr 2011 - Oct 2012
    Florence Area, Italy
    Responsible for establishing total integration across all communications for motorbike brands (Aprilia, Moto Guzzi), advising also internal and external stakeholders on issues relevant to the brand.Responsible for ensuring all communications worldwide follow brand positioning, for the development of product line communications, advertising and public relations programs.
  • Piaggio Group
    Communication Specialist
    Piaggio Group Feb 2009 - May 2011
    Florence Area, Italy
    Develope style guides, templates, and other materials keeping the company’s vision, mission, and objectives in mind, for press launches, events and exhibitions.Responsible for the POS materials for all the product range.
  • Piaggio Group
    Marketing Specialist
    Piaggio Group Oct 2005 - Jan 2009
    Florence Area, Italy
    Participate in implementing Trade Marketing Strategies, including promotional campaigns, promotion tracking, visibility, in store branding, and other related functions.Provide marketing assistance to sales team through answering clients and product inquiries.
  • Mood Comunicazione Attiva
    Junior Account
    Mood Comunicazione Attiva Jun 2005 - Sep 2005
    Rome Area, Italy
  • Ministero Degli Affari Esteri
    Internship
    Ministero Degli Affari Esteri Jan 2005 - Apr 2005
    Rome Area, Italy
    Direzione Generale per la Cooperazione Economica - Ufficio VI

Luca Fedele Skills

Marketing Communications Marketing Brand Management Automotive Digital Marketing Corporate Communications Business Planning Below The Line Advertising Market Analysis Event Planning Branding And Identity Trade Marketing Marketing Strategy Crm Online Advertising Management

Luca Fedele Education Details

Frequently Asked Questions about Luca Fedele

What company does Luca Fedele work for?

Luca Fedele works for Piaggio Group

What is Luca Fedele's role at the current company?

Luca Fedele's current role is Head of After-Sales Marketing @ Piaggio Group | + 15 years' experience in Marketing, Digital and Communications.

What is Luca Fedele's email address?

Luca Fedele's email address is lu****@****ail.com

What schools did Luca Fedele attend?

Luca Fedele attended Luiss Guido Carli University, Copenhagen Business School.

What skills is Luca Fedele known for?

Luca Fedele has skills like Marketing Communications, Marketing, Brand Management, Automotive, Digital Marketing, Corporate Communications, Business Planning, Below The Line Advertising, Market Analysis, Event Planning, Branding And Identity, Trade Marketing.

Who are Luca Fedele's colleagues?

Luca Fedele's colleagues are Vespa Aprilia, Aryo Gusdawar, Andrea Biasetton, Rajesh Kumar, Ankita Sharma, Manoj Bhosale, Rupam Jaiswal.

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