• Play a key role in internal consultancy, leading initiatives to promote inclusive recruitment practices, governance, cultures, and leadership. • Foster cross-working and collaboration with employee networks, task forces, and departments to drive positive change in the organisation. • Deliver presentations and resources to senior-level staff on inclusive recruitment and strategy development, facilitating their understanding and commitment to DEI goals.• Contribute to strategy development by working with the Academic Resource Committee to align academic departments with DEI objectives. Conduct diversity data analysis to develop plans for increasing talent diversity.• Responsible for the programme management and governance of the Race Equality Charter Mark Action Plan• Co-ordinated the embedding of Equality Impact Assessments into strategic program management and utilised institutional level risk management to support Diversity, Equity, and Inclusion (DEI) efforts. • Act as a facilitator for staff development programs, including the Tackling Racial Inequality at Warwick program and workshops focused on inclusion, belonging, and team happiness planning.• Support institution wide strategic projects such as the Social Sciences Grand Challenge and the People Strategy

• Served as the central lead for academic induction, overseeing institution-wide initiatives to foster a positive and seamless transition for students into their academic journey.• Demonstrated exceptional change and project management skills by conducting comprehensive consultations with staff across all academic departments. • Led collaborative programs that generated outputs co-created by both staff and students, utilising student data and feedback to drive improvements.• Headed multiple projects, including the Warwick Academic Induction Framework, Enhancing the Post Graduate Taught Welcome Experience, and The Transition to Warwick • Initiated and co-led the organising of National and Internal Staff Conferences, including the first National Student Induction workshop in collaboration with the Higher Education Academy• Led the development of Good Practice Guidance for delivering Online Social Events for students • Exemplified adept budget and event management skills, ensuring the efficient allocation of resources for successful project execution.• Provided effective leadership and stakeholder management, fostering positive relationships with various stakeholders to drive project success and achieve organisational goals.

• Facilitated transparent communication of the evolving implications and legal obligations of the Tier 4 Immigration system to the academic community, ensuring compliance with the UK Border Agency's regulations on monitoring student attendance and progress.• Spearheaded workshops for academic and professional staff across academic departments, providing a platform for open discussion of ideological concerns and collaborating on innovative methods to align with legislative requirements in a student-centric and supportive manner.• Crafted engaging workshops for senior academic staff, while developing and delivering informative materials such as staff webpages, papers, and other resources.

• Supervised a team of staff, demonstrating strong leadership and organisational skills to ensure the successful execution of projects and events within established timelines.• Authored comprehensive policy briefings for senior staff, presenting complex information in a concise and accessible manner, contributing to informed decision-making processes.• Streamlined the design and delivery of culturally sensitive and up-to-date immigration law training, both internally and across the sector, fostering a more inclusive and compliant environment.• Provided meticulous oversight of institutional OISC compliance for student immigration casework, ensuring adherence to regulatory requirements and mitigating potential risks.• Successfully chaired the university-wide International Events Group, orchestrating collaborative efforts and enhancing the institution's global engagement initiatives.• Exhibited empathy and proficiency in handling welfare and immigration casework, supporting and advocating for the welfare of individuals throughout the immigration process.

• Recruited, trained, and led of a team of advisers and support staff, significantly enhancing welfare and immigration support services for international students.• Implemented robust monitoring, evaluation, and quality control systems, ensuring continuous improvement in service delivery and achieving higher standards of support.• Acted in a leadership role in providing expert advice to the institution on a range of immigration law matters, positively impacting institutional decision-making and compliance.• Produced comprehensive reports, strategies, and briefings, elevating the visibility and influence of ISAS within the University's management structures.• Actively participated on influential committees like the UKCISA National Policy Committee and Regional Points Based System Committee, advocating for international students' interests and contributing to policy development at national and regional levels.• Piloted the successful management of Welcome Week for 2000+ international students as the Director of Welcome International, culminating in an outstanding orientation experience that garnered the top rating within the prestigious Russell Group as per the International Student Barometer.• Displayed strong acumen in team and budget management, resulting in the efficient allocation of resources and optimised outcomes for the organisation.

• Proficient in welfare and immigration casework, combining a deep understanding of complex legal matters, including outside-of-the-rules applications, and successfully collaborating with the UKBA to influence revisions to Policy Guidance and the development of a Policy Statement on overstayers.• Supported with the QAA Institutional Audit, ensuring the institution's adherence to quality standards and regulatory requirements.• Co-led a UKCISA Funded Research Project, contributing to advancements in the field and fostering a culture of research-driven initiatives.• Skillfully crafted and delivered Cultural Awareness training, promoting inclusivity and diversity within the organisation and its interactions with diverse communities.• Lead for pre-arrival international student communications, implementing innovative approaches such as utilising CRM systems resulting in a 25% increase in reach. • Introduced alternative methods like online chats and social media, pioneering the creation of a pre-arrival Facebook group that gained recognition in a national newspaper for its innovative impact on the sector in 2007.