Initiate job requests through Salesforce, generating work orders for dispatch.Skillfully assign work orders to appropriate technicians, covering various specialties including HVAC, Electrical, Plumbing, GMC, etc.Prioritized and manage tickets based on urgency levels (Emergency, Next day, Normal, Low Priority).Oversee and optimize technicians' work schedules to maximize efficiency.Proactively communicate with clients to confirm job details and ensure comprehensive… Show more Initiate job requests through Salesforce, generating work orders for dispatch.Skillfully assign work orders to appropriate technicians, covering various specialties including HVAC, Electrical, Plumbing, GMC, etc.Prioritized and manage tickets based on urgency levels (Emergency, Next day, Normal, Low Priority).Oversee and optimize technicians' work schedules to maximize efficiency.Proactively communicate with clients to confirm job details and ensure comprehensive understanding.Collaborate directly with Account Managers for job-related support, adjustments to the Not to Exceed (NTE) limit, and updates on job progress. Show less

E-commerce invoice processor

Encoding different types of branded clothes, bags, shoes etc.

Printing WaybillsTaking the courier’s money that they collected to the consigneeScanning all of the delivery items in the warehouse