•Collaborated with department heads and team leaders to ensure training content aligned with the company’s strategic objectives and departmental goals. •Led a team to redesign and develop a training program, resulting in a 30% reduction in the time required to complete the training while maintaining its effectiveness and quality.•Facilitated the transition of the training method from live streaming to an on-demand format, allowing employees to watch at their convenience, which led to a 35% increase in employee satisfaction rates.

• Managing onboarding processes for expatriates, including relocation support, cultural integration, and visa documentation. • Processed visa application for more than 50 employees every month.• Effectively utilize Excel formula to track each employee’s visa renewal dates and reduce the need for repetitive data entry and reduce the visa application process time up to 60%.• Collaborated with third-party housing vendors and real estate agents to secure suitable accommodations for incoming employees.• Successfully developed a standardized housing manual that outlined clear rules and guidelines for international employees, leading to a significant reduction in neighbor complaints.

• Managed all HR-related documents for 1000+ international employees , including new hire letters, employee contracts and company policies and procedures.• Responsible for the successful management of employee data from pre-hire to post-termination.• Facilitate transition from paper personnel document to online record system by coordinate with Payroll department to reduce human errors and time up to 50%.• Respond to employee queries related to HR policies, benefits, payroll, employee housing and visa , ensuring timely and accurate information delivery .