- Monitoring of internal infrastructure (Zabbix, Grafana, VictoriaMetrics, OpenSearch) and incident response: solving current problems within the competence, escalation and interaction with developers (Jira, Slack).- Updating documentation (Confluence).- Assistance in investigating and solving technical problems of employees of other departments of the company.- Solving the company's current tasks in managing employee access to infrastructure facilities (OpenVPN, firewall rules, databases, etc.).- Deploy (Ansible) and configure (partitions, cores, etc.) Ubuntu Linux servers, infrastructure in a hybrid environment (VDS + AWS) and manage them.- Support and updating of the infrastructure codebase (Gitlab).

https://www.clearscale.com/services/cloud-managed-servicesCustomers' AWS-cloud infrastructure support, AWS service maintenance, troubleshooting, and complex AWS-related tasks.Job responsibilities:• Provide proactive second-level support for global customers.• Maintain customers' environments (*NIX-systems): handle alerts and issues escalated from the L1 Support, work with Jira tasks in waterfall methodology, detect bottlenecks, analyze graphs, etc.• Assist in troubleshooting all operational and infrastructure incidents.• Establish and follow best practices for alerting and troubleshooting network events for the MSP Support team.• Monitor the performance and capacity of computer systems using various tools.• Perform impact analysis and initial evaluations of incidents.• Ensure the highest quality of service by meeting SLA requirements set and enforced by the ticketing system and internal company policy.• Create trouble tickets with the carriers for circuit issues and follow up until resolution.• Document all defects and resolutions in detail in response to incidents.• Collaborate with the DevOps team and engineering team as needed.• Communicate with the customers and other teams in English (emails, Slack chat, calls, work sessions).

Job responsibilities:• Develop, implement and maintain software for automating banking processes and operations, such as calculations, payments, currency transactions, lending, deposits, etc.• Ensure the security, reliability and efficiency of banking information systems and databases.• Analyze the needs and requirements of the bank's business units and propose optimal solutions for improving the quality and speed of customer service.• Conduct testing, debugging and correction of software, eliminate errors and malfunctions.• Monitor and control the operation of banking information systems, track performance and load indicators.• Prepare technical documentation, instructions and manuals for using software.• Consult and train users on how to work with software, provide technical support.• Keep up with new technologies and trends in the field of banking automation, study best practices and standards.

Job requirements:• Programm product maintenance and monitoring.• Writing technical instructions and documentation.• Technical support, helpdesk, troubleshooting.• System administration: Windows, Linux.• Technologies: TCP\IP, SQL, XML.