Lauriane Mercier Email & Phone Number
@iata.org
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Who is Lauriane Mercier? Overview
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Lauriane Mercier is listed as Senior Client Success Manager - Airline and Travel - at Worldpay, a company with 9475 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at iata.org and a matched LinkedIn profile for Lauriane Mercier.
Lauriane Mercier previously worked as Senior Client Success Manager - Airline & Travel - at Worldpay and CS & Central Sales Team Manager- IATA Data Publications TACT/TIMATIC at International Air Transport Association (Iata). Lauriane Mercier holds Associate'S Degree, International Travel And Tourism from Charles Péguy, Lycée Et Enseignement Supérieur.
Email format at Worldpay
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AeroLeads found 1 current-domain work email signal for Lauriane Mercier. Compare company email patterns before reaching out.
About Lauriane Mercier
15 years + experience in the Airlines industry, most specifically in customer centric roles. My skills include customer relationship management, customer onboarding/retention, data analysis, project management, team management, training, e-commerce/airlines paymentSkills#CustomerSuccess#CX#b2bsales#accountmanagement#customeronboarding#businessretention#leadgeneration#travel#airlines#operations#ordertocash#GDS#keyaccount#teammanagement#teamtraining#french#fintech#payment#ecommerce
Listed skills include Sabre, Airlines, Commercial Aviation, Travel Management, and 13 others.
Lauriane Mercier's current company
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Lauriane Mercier work experience
A career timeline built from the work history available for this profile.
Senior Client Success Manager - Airline & Travel -
Current
Cs & Central Sales Team Manager- Iata Data Publications Tact/Timatic
- Managing and Supervising Business operations and core objectives delivery
- Responsible for Customer retention rate, product and CRM usage
- Driving best practices in building lasting customer relationship and expanding sales pipeline
- Working closely with various stakeholders to ensure and optimize customer satisfaction.
- Managing relationship with suppliers
- Cross-functional work with management team, product owner, sales & marketing
Customer Service & Sales Support Representative
- Applying best practices and decision-making when dealing with daily customer queries, troubleshooting operational issues, customer expectations and timelines
- Ensure consistent and accurate CRM data input (including Order fulfilment)
- Pre-sales support: Identify and drive upsell and cross-sell opportunities. Providing tailored communication to address business needs to potential clients.
- Communicate Product opportunities to the Product teams
- Ensuring correct and timely invoicing, bad-debt collection and product delivery/access
Reservation Sales Agent Benelux
Providing Customer Service support (Phone, Email support to BE/NL Markets)Direct Sales of products and services (flight, hotel, car rental, travel insurance)Booking and Account ManagementTicketing support (change, refund)
Tariff Team Leader
Providing Tariff and Ticketing technical support (based on ATPCO and IATA/AA tariff rules) to cross-functional teams such as Reservation, Frequent Flyer as well as for AA European Airports. Responsible for Q servicing in Sabre, Galileo and AmadeusManaging Team’s performance, productivity and attendanceCoaching team members to improve performance.
Reservation Sales Agent
Colleagues at Worldpay
Other employees you can reach at worldpay.com. View company contacts for 9475 employees →
Ebonie Williams
Colleague at Worldpay
Greater Houston, United States
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PW
Prashant Wagh
Colleague at Worldpay
Pune, Maharashtra, India, India
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EA
Elango Anandaraj
Colleague at Worldpay
Bengaluru, Karnataka, India, India
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RV
Robert Vargas
Colleague at Worldpay
Alvin, Texas, United States, United States
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SG
Skipper Gladiator
Colleague at Worldpay
Oman, Oman
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EV
Emery Ventura
Colleague at Worldpay
Syosset, New York, United States, United States
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MM
Marcus Macwilliam
Colleague at Worldpay
Greater Cambridge Area, United Kingdom
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LW
Lance Wantenaar
Colleague at Worldpay
Liverpool, England, United Kingdom, United Kingdom
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LE
Laurie Enos
Colleague at Worldpay
Carmichael, California, United States, United States
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ZI
Zia I.
Colleague at Worldpay
London, England, United Kingdom, United Kingdom
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Lauriane Mercier education
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Charles Péguy, Lycée Et Enseignement Supérieur
Frequently asked questions about Lauriane Mercier
Quick answers generated from the profile data available on this page.
What company does Lauriane Mercier work for?
Lauriane Mercier works for Worldpay.
What is Lauriane Mercier's role at Worldpay?
Lauriane Mercier is listed as Senior Client Success Manager - Airline and Travel - at Worldpay.
What is Lauriane Mercier's email address?
AeroLeads has found 1 work email signal at @iata.org for Lauriane Mercier at Worldpay.
Where is Lauriane Mercier based?
Lauriane Mercier is based in Amsterdam, North Holland, Netherlands while working with Worldpay.
What companies has Lauriane Mercier worked for?
Lauriane Mercier has worked for Worldpay, International Air Transport Association (Iata), Iata, Ebookers, and American Airlines.
Who are Lauriane Mercier's colleagues at Worldpay?
Lauriane Mercier's colleagues at Worldpay include Ebonie Williams, Prashant Wagh, Elango Anandaraj, Robert Vargas, and Skipper Gladiator.
How can I contact Lauriane Mercier?
You can use AeroLeads to view verified contact signals for Lauriane Mercier at Worldpay, including work email, phone, and LinkedIn data when available.
What schools did Lauriane Mercier attend?
Lauriane Mercier holds Associate'S Degree, International Travel And Tourism from Charles Péguy, Lycée Et Enseignement Supérieur.
What skills is Lauriane Mercier known for?
Lauriane Mercier is listed with skills including Sabre, Airlines, Commercial Aviation, Travel Management, Aviation, Iata, Call Centers, and Customer Service.
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