I am a customer focused individual with a kind, caring nature. Very willing to go above and beyond for customers.
Booking.Com
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- workingatbooking.com
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- 15815
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Complaint ExecutiveBooking.Com Sep 2018 - PresentManchester, United Kingdom• Work with suppliers to source supplementary information required to complete the investigation• Investigating customer queries and complaints through a thorough analysis of the details provided• Manage customer’s expectations on timescales and potential resolutions• Issue refunds/compensation within the agreed guidelines• Work with Challenging Customers -
Customer Relations SpecialistBookinggo Apr 2017 - Sep 2018Manchester, United KingdomInvestigating customer queries and complaints through a thorough analysis of the details provided.Work with suppliers to source supplementary information required to complete the investigation.Manage customer’s expectations on timescales and potential resolutions.Complete the full administrative cycle of documenting the customers/suppliers comments on the relevant systems.Issue refunds/compensation within the agreed guidelines. -
RecepsionistWellton Hotel Feb 2009 - Jul 2012
L S Education Details
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Rīgas Tūrisma Un Radošās Industrijas Tehnikums
Frequently Asked Questions about L S
What company does L S work for?
L S works for Booking.com
What is L S's role at the current company?
L S's current role is Customer Complaints Executive.
What schools did L S attend?
L S attended Rīgas Tūrisma Un Radošās Industrijas Tehnikums.
Who are L S's colleagues?
L S's colleagues are Salina Wang, Simone Carchidi, Iliyan Marinov, Somin Sul, Elena Stojanova, Natalia Arias, Rytis Mazeiva.
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