IT Business System Analyst and Information Technology Consultant, Project Management, data mapping, process mapping, proposal writing, technical writing, creative writing, SEO driven content writing, blog and article writinghttps://www.upwork.com/o/profiles/users/_~015b62906517113ab5/https://www.amazon.com/-/e/B07J3L3899

Dignari July 2023-currentClient: DHS; Position: Data Analyst IT BSA lllOCSO, ESOS, ESSD, NSSD, Personnel Security PMO, ITSM, SAFe, Agile, Teams, Slack,Microsoft Professional Products, Tableau, PowerBI, data analysis, data analytics

Spectraforce April 2023-June 2023Client: Guidewell Florida Blue (short-term contract)Position: BSA II and Data Analyst, Data Analytics, Business Analyst, Data Mapping, Health information data mapping and analysis, Data Analysis, Reporting, Project Management, Google Analytics, Looker, MS Professional Products, PowerPoint, Word, Excel, Axis Data, Blue Web, MS Teams, SharePoint

ITO / VITA Commonwealth of Virginia MSI ITSCM Data Analytics and Metrics; Availability Management

Short term contract November 2021NTTData Client is Humana Data Protection Engineering IT Specialist, IT BSA, Data Analyst

Short term contract- Iconma - June 2021- currentShort term contract- Human Capital Analyst 3, Data Analyst, IT BSA; Client: Lockheed MartinMicrosoft Tools, Skype, Slack, cloud-based Vemo tool, Dashboards, Tableau, ProForma, WordPress, Fieldglass, Zoom, WebEx, Google Chrome, Edge, BOX, Operational HRIS data, Jira, Confluence, SharePoint, Demand Planning, Enterprise Workforce Planning, Operational Resources, Resource Management, Strategic Workforce Forecasting, People, Analytics and Technology, multiple Business Areas support

Sr Data Analyst on an IBM team working with an Ernst Young (EY) project team for Data Analysis on a telephony transformation project team to move 300k seats from Skype to MSFT Teams. International project multiple countries. PowerBI, Skype, Outlook 365, MS Professional Products,. Fully remote access in Jacksonville FL

Short term contract- Data Analyst / IT BSA Private Client: NMS - a small credit reporting companySep to Dec 2019 Confidential Client - Jacksonville FL. Tools: Office 365, Microsoft Teams, 8x8, PowerBI, Visio, Jira/Confluence, Sharepoint, SAFe (Agile).

Contract client site Deutsche Bank AFC FCI MI Dates Employed Jan 2019 – August 2019 Location Jacksonville, FloridaAFC AML Transaction Monitoring MI & Reporting Data Analyst Regulation, Compliance and Anti-Financial Crime (AFC) protect the integrity and reputation of the client. Assist with managing the bank's risks and help to avoid unintentional rule breaches and conflicts of interest. Advise on ethical conduct, governance issues and keep the organization up-to-date on regulatory and political challenges. Responsible for receiving, organizing and conducting productivity analysis and further establishing operational metrics. Prepare regular & periodic MIS reports. A key player in the development, implementation, and maintenance of a strategic reporting platform and framework for FCI using Hadoop, Hive, Impala and Tableau platform. Work with Visio, JIRA, Microsoft professional suite, i.e., Word, Excel, Access, and software applicable within the environment to complete tasks at hand such as Skype, WebEx, and other software tools. Implement streamlined analytical solutions and data quality controls to improve accuracy, efficiency, visibility, and quality of data. Design and create PowerPoint presentations, Excel Spreadsheets, and Word documents as directed for senior members of the AFC Department. Create new ad-hoc reports and analysis to support specific initiatives and requirements. Keep abreast of new rules, regulations and reputation risks to develop, implement and revise current policies & procedures. Worked with the UAT / BTL testing team to improve scripts. Assisted the team to pass an audit doing research for AFC/AML; used the Actimize system. Two weeks training on Anti-fraud, AFC/AML training for FBI and legal investigators and consultants to review AFC/AML cases using the Actimize system.

IT BSA III - short term contract client: Black Knight Financial Services (BKFS)supporting Hosting, Business Operations, Risk within IT Infrastructure Management.Business Analyst, PM duties, mapping processes in MS Visio for server patching and other areas/projects as assigned. Microsoft Professional products, SharePoint, Skype for Business

Contract client: PaySpan Inc., Systems AnalystWorked with the Finance Information team working on dot net and java development and completed an EMV chip (data and research) project along with other process mapping projects using MS Visio.

Software Design Analyst II - contract - supporting client BCBSA on the Meridian development center team. ClearCase, ClearQuest, Requisite Pro, Office 365, Outlook, Oracle Toad, SQL

Information Technology - IT Business AnalystContract at J & J Vistakon in Jacksonville, FLImplementation/development team, IT support, compliance documentation, consulting support on Sales Force development/implementation team. Main POC working with SMEs and stakeholders for requirements gathering, mapping with MS Visio, Testing/QA validation.

IT Business Analyst III at Meridian Technologies - Jacksonville, FL, contract at Bank of America in the enterprise teradata warehouse on the data management production/delivery team.

Engineer IV - Software / Analyst, a senior level position, reviews and analyzes systems software supplied by the manufacturer and determines optimum configuration required for the college's computer environment. Maintains and customizes system software required to support college wide utilization of Information Resources. Highly technical senior level position, interacting with a wide range of internal and external resources, responsible for designing, implementing, maintaining, managing, and supporting the college's enterprise database/systems. Works with client and acts as a technical liaison gaining requirements, mapping data, providing solutions along with program and project management, business and technical skills to reach successful resolution and project completion.

Business Analyst Advanced contract Modis with client JP Morgan Chase, Columbus, OHOracle data warehouse enterprise environment, SDLC, business analysis, problem solving, risk analysis, using project management and technology skills, migration / deployment, Sharepoint and Microsoft Professional Suite tools, HP Quality Center, Work Request Management, ITSM, CMS, PHS reports and other programs. Sr. IT BA Lead / PM on development projects and provided data mapping and research to aid with developing a new mortgage product. With team created a new development/ mortgage product for JPMC (in conjunction with Quicken Loans and launched to production level), worked on additional mainframe/web product teams under development.

BCBS of FL Project Mgr II

JPMC contract

Project Controller at American Electric Power (AEP) Columbus, OHContract position with Apex Systems, Inc.

Sr Functional Analyst and Program Mgr using SAP for Data Networks Corp assigned to contract as subteaming partner under Accenture and DLA (DoD) at Defense Supply Center - Columbus, OH. Worked on large SAP upgrade projects, deployment support, worked as program manager on several programs while providing systems support for five areas, supported other bases and forward deployed. Worked on Cross Process team supporting five areas, trained/mentored team members, ran programs as main POC, developed/delivered data, provided support during updgrades, testing/validation, data/batch support (ETL), ticket resolution support (ITSM/Remedy), metric support/reporting, SharePoint, MS Professional products and much more.

Substitute Teacher K-12 regular classes and teaching business and technology classes, additional Sub teaching experience included previous years from 1995 to 2002 in addition to attending college and working as a technical consultant.

contract position: Sr. Delivery Lead \ Project Manager and Sr. Systems Analyst - BCBS of Michigan

contract position: Sr. Technical Project Manager and team member on web and e-learning course projects

Sr. IT Project Manager and Sr. Account Manager leading multiple development teams using SDLC (waterfall and agile method) to complete client projects while employed by Strategic Interactive Inc.\PROVANT. Led multiple development teams, end-to-end development, sat on cross process improvement team, worked as main POC, liaison on multiple project teams. Various projects included CRM, LIMS, HRIMS, ERP, simulation projects, online learning courses/content development, printable bar code project, Six Sigma site development/enhancement, and many more mainframe/web projects for large and medium budget client projects. Trained/mentored team members.PROVANT was a publicly traded eLearning company that purchased Strategic Interactive in 1999. (Public Company; 501-1000 employees; E-Learning industry)

Sr. Technical Project Manager and Technical Account Manager