Luís Silva Email & Phone Number

Castelo Branco, Pt

Alfragide, Lisbon, Portugal

Cloud Architect- Highly experienced Cloud Architect with specialized expertise in Azure.- Focus on the strategic implementation of hub-and-spoke architectures and multi-region deployments.- Proficient in developing intricate high-level and low-level designs (HLD/LLD).- Ensure robust and tailored cloud solutions for diverse business needs.- Practical experience in migrating workloads from local (on-premises) or cloud servers to Azure cloud, leveraging tools such as Azure Migrate, Azure Site Recovery, and Azure Database Migration Service. Skilled in implementing hybrid connectivity solutions like Site-to-Site VPN and ExpressRoute for seamless transitions.Azure Proficiency- Networking: Configuring VNets, Azure Firewall, Bastion, NSGs, route tables, UDR, Virtual WAN, ExpressRoute, and VPN gateways.- Compute & Containers: Managing VMs (Windows/Linux), VM scale sets, availability sets, AKS, Azure Container Instances, and App Services (Web Apps, API Apps).- Storage: Handling Blob storage, Azure Files (SMB/NFS), managed/unmanaged disks, snapshots, and Azure NetApp Files.- Database Management: Proficient in SQL Database (PaaS, managed instances, HA/DR, performance tuning), Cosmos DB, and PostgreSQL/MySQL on Azure.DevOps & Automation- Tools & Practices: Experience with Azure DevOps, including Pipelines (YAML, multi-stage), Boards, Repos, and Artifacts. Skilled in ARM templates, Terraform, Ansible, and Bicep.- Serverless & Integration: Implementing Azure Functions, Logic Apps, Event Grid, and Service Bus.Security & Compliance- Identity & Access Management: Expertise in Azure AD (B2C/B2B, conditional access), RBAC, JIT, PIM.- Security Tools: Using Azure Security Center, Key Vault, WAF, and Microsoft Defender for Cloud.Agile & DevOps Methodologies- Project Management: Experienced in Agile (Scrum/Kanban), sprint planning, backlog refinement, and CI/CD pipelines using Azure DevOps.‎‎

Castelo Branco, Portugal

- Cloud Solution Expertise: Demonstrated proficiency in multiple cloud platforms (Microsoft Azure, AWS, IBM Cloud), driving cloud-based service design and optimization.- Automation: Implemented Ansible, Terraform, Kubernetes, and CI/CD tools (GitHub, Docker, Jenkins, Azure DevOps) to automate service deployment, integrate systems (SonarQube, Sonatype Nexus, Jira, Bitbucket), and set up infrastructure monitoring/alerting, increasing efficiency and reliability (Grafana, Prometheus, etc).- DevOps Fluency: Possess hands-on experience with tools like Sonarqube, Gitlab, Jenkins, Linux, Docker, Puppet, and Chef, exhibiting full-stack development and deployment capabilities.- Strategic Infrastructure Design: Contributed to High-Level Design Solutions for networks on Azure and internal on-premises networks and infrastructure, demonstrating a sound understanding of architectural principles.- Revamped Commission Calculation Processes: Spearheaded configuration, maintenance, and infrastructure/network design for Varicent ICM within a telecommunications environment, streamlining commission calculations and enhancing accuracy.‎

Castelo Branco, Portugal

Diverse Customer Service Expertise:- Proactive Salesmanship: Successfully acquired new customers and promoted products/services within the designated sales channel.- Effective Complaint Resolution: Adeptly addressed customer concerns and complaints, fostering positive resolutions and client retention.- Technical Troubleshooting: Provided informed technical support to customers, diagnosing and resolving issues to enhance user experience.Key Skills:- Multilingual Fluency: Native-level Portuguese communication skills and English proficiency.- Problem-Solving Aptitude: Proven ability to quickly identify and address customer inquiries and technical challenges.- Adaptability: Demonstrated capacity to handle various customer service scenarios, including sales, complaint management, and technical assistance.

Upskill - Devops & Cloud Computing

DevOps & Cloud Computing Skills - Successfully completed Cisco ITN - CCNAv7 - Gained proficiency in Linux administration through NDG Linux.

Diploma Of Education, Digital Marketing

Digital Marketing Proficiency: - Analytics Mastery: Dive into the world of digital analytics with hands-on training in Google Analytics.

Nível 4 Qrq, Técnico De Informática De Gestão

Technical Proficiency: - Software Development Mastery: Engage in an immersive learning experience with Visual Basic 6 (.NET), bridging.