La Keisha Thomas Email & Phone Number

Houston, TX, US

TX, US

Freshman Seminar focuses on guiding first-year students through their transition to college, helping them develop essential skills for academic success and personal growth. Created an engaging, inclusive, and supportive classroom via Blackboard virtual environment.

TX, US

Guiding students through their academic journey, helping them make informed decisions about their educational paths, and supporting their personal and professional development within the field of psychology.Advising: Provide personalized academic advising to psychology students regarding course selection, degree requirements, and academic policies.Career.

TX, US

• Team Lead for Enrollment Services contact center environment to respond to inquiries from staff, prospective, current and former students regarding enrollment services.
• Assists callers with problem resolution and the day-to-day operations and management of the call center.
• Assists staff, visitors, or students in person, to provide direction and information regarding enrollment management services record inquiries.
• Receives and processes requests for enrollment services information, forms, and documents from both internal and external customers.
• Research academic records both for currently enrolled students and prior students via the Harris County Department of Education portal.*Able to maintain productivity level while working remotely from home at the.

Houston, Texas, US

• Recommend potential products or services to management by collecting customer information and analyzing customer needs.

Riyadh, SA

• Monitored student files and ensure physical and electronic files are up to date.
• Copied, logged and scanned supporting documentation.
• Verified student file data for integrity and accuracy.
• Facilitated the administrative services related to Student Service Scholarship Program.
• Provided administrative support and backup to the advisors and/or management.
• Assisted management and advisor with execution of various annual events, conferences. Workshops, meetings, and presentations.

TX, US

• Maintain accurate state property inventory records to insure fiscal year compliance.
• Liaison between OIT and TSU departments.
• Coordinate and schedule delivery of products to customers daily.
• Assess delivery issues and make recommendations for departmental and customer related inquiries. * Trouble-shoot Cisco voicemail pin reset configurations.*Provide back-up support for warehouse receiving staff and.

TX, US

• Monitor and train 20-30 lab attendants on how to efficiently perform routine maintenance of lab equipment.
• Created and log weekly employee shift schedules and generate associated monthly reports
• Ensured that all staff adhered to university policies and procedures.
• Created monthly/weekly budget and payroll reports as well as Human resource paperwork for department.
• Trouble-shoot and resolved GradesFirst Login issues and Cisco voicemail pin reset configurations.
• Provided back-up customer service support for administrative office and CIO’s office.

TX, US

• Developed new office operations by receiving and distributing communications; maintaining supplies and equipment; picking-up and delivering items; serving customers.
• Analyzed needed supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
• Monitor equipment by completing preventive maintenance; troubleshooting failures; and calling for repairs.
• Established an office schedule by picking-up and delivering items from main office.
• Serves customers by backing-up Sr. Administrative Assistant; answering questions; forwarding messages; confirming office orders; keeping office staff informed of order status.
• Streamlined means of maintaining student employee files, create timesheets and fund sheet for each pay period.

TX, US

• Performs traditional clerical tasks and other job-related duties such as office organization under extreme working conditions that required daily maintenance of files and file cabinets.
• Provided backup customer service support at a busy counter including providing assistance to thousands of students attempting to enroll or request transcripts in person, fax, mail, or by telephone.
• Generated Financial Aid documents for the preparation and/or operation of financial aid workshops, seminars, and training.

Master Of Arts - Ma, Executive Masters Of Public Administration

Bachelor Of Arts (B.A.), French Language And Literature

Bachelor Of Arts - Ba, French Studies

Empa, Public Administration