La'Teca Lawrence Email and Phone Number
Customer service representative with over 6+ years’ experience in telephone and face-to-face customer service. Experience with sales, troubleshooting, tech support, and customer care; knowledgeable major customer service. Productive relationship builder: excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Highly professional—dependable, reliable and able to perform duties with minimal supervision.
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PhlebotomistBaptist Memorial Hospital-Golden Triangle, Inc. -
Customer Service RepresentativeCocolevio Llc Jan 2021 - Feb 2022Mississippi, United Statesassist with hardware issues; software issues; login information -
Customer Service RepresentativeIqor May 2020 - Dec 2020Mississippi, United StatesTroubleshoot on screen issue and receivers; take payments; update account information; process orders for equipment; schedule out service calls. -
Package HandlerFedex May 2020 - Sep 2020Mississippi, United Statesmaking sure all packages get to the correct driver, so they are to be deliver the same day they came in -
SupervisorSitel Group Jun 2015 - Feb 2020Mississippi, United States• Supervisor/Team Lead-AT&T Responsible for leading a team of 15-20 agents and ensuring team is meeting all metrics that are provided from the client. Make sure all information is passed to the agents and helping with training on new information that is coming their way. Taking supervisor calls and taking phone calls each month for 4 hours. • Supervisor/Team Leader-AONResponsible for leading a team of 15-20 agents and ensuring team is helping all retirees schedule appointments to get their insurance that is need provided to them by the company that they have retired from. • Pinnacle Guest Reservation Make reservation for retuning guest and new guest; reservations for 13 properties; provide restaurants and buffets in hotel casinos. Amenities; sightseeing outside the hotel, directions to hotel. • DIRECTV Technical Chat SupportTroubleshoot on screen issue and receivers; take payments; update account information; process orders for equipment; schedule out service calls. -
Food Service WorkerBurger King Aug 2014 - May 2015Mississippi, United StatesTake orders from customers; take payment; making sandwiches; deliver foods to customers; prep food; cleaning floors and stations. -
Food ServerHuddle House Mar 2013 - Jun 2014Mississippi, United StatesGreet customer as they come through the door; take orders, deliver beverages, food, and utensils; clean tables, floor and bathroom; refill condiments; take payments.
La'Teca Lawrence Education Details
Frequently Asked Questions about La'Teca Lawrence
What company does La'Teca Lawrence work for?
La'Teca Lawrence works for Baptist Memorial Hospital-Golden Triangle, Inc.
What is La'Teca Lawrence's role at the current company?
La'Teca Lawrence's current role is Phlebotomist at Baptist Memorial Hospital-Golden Triangle, Inc..
What schools did La'Teca Lawrence attend?
La'Teca Lawrence attended East Mississippi Community College.
Who are La'Teca Lawrence's colleagues?
La'Teca Lawrence's colleagues are Ericka Dean, Brandy Waldrop, Morgan Breland, Megan Griggs, Connie Scurti, Brandi Wright, Kiersten Elise.
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