Strategic• Overview of the IT department's role in achieving business goals.• Vision and Mission:• Define the long-term vision and mission of the IT department.• Objectives:• Specific, measurable, achievable, relevant, and time-bound (SMART) goals.• Technology Roadmap:• Overview of planned technology implementations and upgrades. Governance• Governance Structure:• Define roles, responsibilities, and decision-making authorities.• Decision Framework:• Guidelines for making IT-related decisions.• Communication Plan:• How information flows within the IT department and with other business units.Security• User Authentication and Access Control:• Guidelines for password management, access permissions, and authentication.• Data Handling:• Protocols for classifying, storing, and transmitting sensitive information.• Network Security:• Policies for securing networks, firewalls, and intrusion detection.• Incident Response Plan:• Procedures for reporting and responding to security incidents.Business Continuity and Disaster Recovery• Risk Assessment:• Identify potential risks and their impact on IT operations.• Backup and Recovery Procedures:• Detailed steps for data backup and recovery.• Continuity of Operations:• Strategies to ensure essential functions continue during disruptions.• Specifications for servers, storage systems, and data centers.Budget:• Hardware and Software Costs:• Breakdown of expenses for purchasing and maintaining IT equipment.• Personnel Costs:• Budget for IT staff salaries and training.• Ongoing Maintenance:• Costs associated with regular maintenance and upgrades.Service Level Agreement (SLA):• Service Descriptions:• Clear definitions of each IT service offered.• Performance Metrics:• Define response times, resolution times, and availability.• Escalation Procedures:• Steps to be taken if service levels are not met.Infrastructure• Vendor Management• Training and Development• Project Management•

ResponsibilitiesAct as the technical lead for the WMS solution.Architect the WMS solution to achieve a defined operation goal, working with Interfaces, workflows, and data management/data migration.Engage with business teams to collect their requirements and configure the System or share requirements for other team members to configure to support the business needsAssess processes, determine requirements, document Data-driven recommendations.Use process, products, services, and technology to improve efficiencies and effectivenessCapture and deliver the value propositionAct as a change agent.Understand what matters most to the business and help the team prioritize accordinglyPartner with the Enterprise Services team to maintain and optimize the data pipelinePerform ad hoc analyses of varying depth to support strategic initiatives and answer questions arising in the day-to-day businessCommunicate and share your insightful analysis and recommendations to leaders and stakeholders based on the project scope.Prepares or reviews records and reports of production, operating, and downtime.Recommends changes in programs, routines, and quality control standards.Oversee all information technology systems and operations and evaluate their effectiveness according to established goals.Develop the company’s strategy for using technological resources.Develop technical aspects of the company’s strategy to ensure alignment with its business goals.Identify the need for upgrades, configurations, or new systems to support company growth.Coordinate IT staff and specialists, technicians, and other professionals to provide training and coaching.Risk management, e.g. disaster recovery, backup procedures, security control to ensure a strong IT platform and avoid discrepancies.Audit various systems and assess their outcomes and issues.Handle annual budget and ensure cost-effectiveness.

Oversee all information technology systems and operations and evaluate their effectiveness according to established goals.Develop the company’s strategy for using technological resources.Develop technical aspects of the company’s strategy to ensure alignment with its business goals.Acquire efficient and cost effective technological equipment and softwareIdentify the need for upgrades, configurations or new systems to support company growth.Coordinate IT staff and specialists, technicians and other professionals to provide training and coaching.Risk management, e.g. disaster recovery, back up procedures, security control to ensure strong IT platform and avoid discrepancies.Audit to various systems and assess their outcomes and issues.Handle annual budget and ensure cost-effectiveness.Proven track record as IT director or similar role in manufacturing or related industries.Analysis, implementation and evaluation of IT systems and their specifications in Smart Manufacturing.Acknowladge of computer systems (hardware/software) and networks such as ERP, OA, PLM, CRM, EDM, PDM, MES, etc.Excellent organizational and leadership skills.Outstanding communication abilities and interpersonal skills.Set objectives and strategies for the IT department.Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.Design and customize technological systems and platforms to improve customers experience.Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization.Approve purchases of technological equipment and software and establish partnerships with IT providers.Oversee the technological infrastructure in the organization to ensure optimal performance.Direct and organize IT-related projects.

responsible to coordinate and oversee the activities for the design, development and operate high-value customer-focused application services, in cross-functional DevSecOps teams that are aligned to the Account Team structure. The incumbent manages the Digital Application Studios team and supports account service owners by working closely with other IT service teams and project-related business stakeholders in the service design phase (qualify, size and shape business demand and change requests) and providing solution architecture and application technology expertise, in close collaboration with Enterprise Architecture in Technology Management & Enablement (TME) team which streamline and fully automate the release management pipeline. The incumbent will be accountable for the creation and delivery of business impacting solutions and associated services across line of business as well as supporting internal business functions like HR/Talent, Finance, Purchasing, Brand/Communications and Legal in regards to their IT needs. Furthermore, the incumbent is also responsible for overall architectural direction of the project and facilitate its creation and evolution.

• Identify, recommend and support new cloud technology with stakeholders. • Collaborate with other business units across the organization on technology strategy and corporate objectives.• Determine business requirements for IT systems (legacy, current, and future) • Increase operational efficiency & employee engagement by focusing on software and technologies to enable automation

• Built and led APAC IT and facilities organizations from the ground up. 20 team members in multiple global locations. Consistently delivered productivity results.• Built out the SuccessFactors offices in Hong Kong, Taipei, Brisbane. Manila. Managed all aspects of build out Including – IT Infrastructure, Telecoms, Networks, Facilities, Fit and Finish. • Built and Managed multiple geographically dispersed teams – onsite IT Support, Global IT Helpdesk, Engineering support, Partner Support.• Met with internal leadership and teams to understand their needs and implement solutions. • Performed rollout of new and improved IT Systems enabling SuccessFactors users to work easier and with more collaboration including – MS Exchange, OKTA, Cisco Jabber • Implemented many initiatives around onboarding new staff into SuccessFactors to increase efficiency and ease onboarding time. • Negotiated new and improved contracts with global vendors for telecoms, hardware purchasing, hiring, and recruiting resources. Always ensuring the best value for money for the company without compromising on products. • Main project lead for SuccessFactors global IT Systems integration into SAP. This involved managing, scheduling, training, documentation for SuccessFactors IT staff and Users enabling efficient and seamless integration on the SAP infrastructure. Traveled onsite to global offices managing user migration teams. • Managed IT and Infrastructure Support team based out of the China office