Andreas Larsson Email & Phone Number

Brentford, Gb

London Area, United Kingdom

Change Management | New Application Training & Adoption | Customer Success

Oslo, Oslo, Norway

As an Implementation manager, I provide expert project management services in Sweden, Norway, and Finland. My areas of focus include the implementation of procurement and invoice modules, training and commissioning of SaaS solutions, and key account management

Oslo, Norway

Dedicated and results-driven professional with a proven track record in customer success and relationship management. Skilled in customer utilization strategies, upselling techniques, and renegotiation tactics. Demonstrated ability to foster strong client relationships and collaborate cross-functionally to achieve organizational goals and objectives, resulting in enhanced productivity, efficiency, and overall success.- Collaborate cross-functionally with sales, product, and support teams to address customer needs and enhance overall customer experience.- Cultivated and maintained strong client relationships through communication and personalized support.- Conducted renegotiation discussions with clients to update contracts and improve terms.

Oslo

As the sole employee at Symbrio AS, I was responsible for administering all aspects of sales, new customer acquisition, implementation, and customer success for our clients in Norway. I collaborated across functions with colleagues in Sweden to ensure that our software for procurement and invoice management is tailored to the specific needs of our clients. During this tenure, I accomplished the following milestones:- Established and managed the first foreign branch in 2009 in Oslo, Norway.- Drove a substantial increase in customer base from 1 to 40, resulting in a revenue growth of 6 MNOK in Norway.- Led the successful implementation of 50+ projects, both selling and buying customers, overseeing all phases from initiation to closure.

Stockholm, Sweden

6 months as CFO during maternity leave. Customer training, I trained more than 1500 new users in the system. Customer success, consulting 50% of my time for our biggest customer following up customer utilization and customer success on sight.Developed generic as well as custom-made educational programs.

Stockholm Metropolitan Area

Responsible for Cash-flow analyzes and improved pricing models.

Stockholm, Sweden

In collaboration with SAP in Norway and Denmark, we built a solution for the Nordic market, SAP Business One. Through this, SAP was able to increase both the number of customers and revenue on the Swedish market

Stockholm, Sweden

Responsible for presenting SAP's logistics solutions to prospective customers. I was also a product expert in connection with product demonstrations and sales processes.

Stockholm, Sweden

Budgeting for the goods supply divisions, including two oil refineries, results reporting, balance sheets and KPI’s to the executive team and Board of directors.

Sodertalje, Sweden

Up-scaling to production of newly developed pharmaceutical substances, and the development of new production processes and techniques.

Mba, International Business Management

Master Of Science - Ms, Chemical Technology/Technician

High School Diploma