Laís Gomes Email & Phone Number

Santa Catarina, Brazil

Blumenau, Santa Catarina, Brasil

❖My primary focus is on analyzing data to boost performance and achieve OKRs, ensuring ourstrategies align with the company's strategic planning. This involves in-depth data analysis toleverage insights for performance enhancement.❖I create detailed reports for the executive board, presenting key findings and actionable insightsthat inform strategic decisions.❖Additionally, I have automated a critical process using VBA, significantly increasing efficiency andaccuracy in our data management practices. This automation supports our continuous effort torefine and optimize operational workflows, directly contributing to our strategic objectives.

Florianópolis, Santa Catarina, Brasil

❖ Developed dashboards and reports for managing KPIs, as well as analyzing trends to identifycontinuous improvement opportunities;❖ Automated manual processes to boost productivity and mitigate errors;❖ Defined strategies for the composition and update of KPIs;❖Conducted studies for the development, implementation, and monitoring of new control metricsand indicators across various operational and strategic departments.

Florianópolis, Santa Catarina, Brasil

❖ Conducted data analysis and implemented strategies to improve the experience of theinternational customer portfolio, aiming to reduce/eliminate churn rates;❖ Analyzed and monitored performance indicators and customer satisfaction metrics, as well asidentified new opportunities for acquiring and retaining new customers;❖ Created reports, dashboards, and infographics, and presented them in coordination meetings,providing the necessary support for data-driven decision-making.

Marília, São Paulo, Brasil

❖ Developed reports to measure sales progress, billing, quality of service, and customersatisfaction index;❖Developed and maintained dashboards for monitoring financial, budgetary, purchasing, andinventory KPIs, conducting analyses focused on continuous improvement and identification of newbusiness opportunities;❖Defined and implemented marketing strategies to increase brand visibility and strength, as wellas monitored key metrics to track market share growth.

Marília E Região, Brasil

❖ Prepared managerial reports to assess results, critical improvement points, and presented themto the management team;❖ Created and maintained financial, budgetary, and pricing control spreadsheets;❖ Calculated and managed KPIs involved in the organizational strategy.

Florianópolis E Região, Brasil

❖ Development and implementation of a new automated method for data collection and information query for budget monitoring using Power Query tool via SAP; ❖ Development of a new automated commissioning model promoting the security of the findings, credibility, and transparency of the presented data; ❖ Creation and implementation of automated reports for sales performance monitoring and customer portfolio management.

Florianópolis E Região, Brasil

❖ Calculation and monitoring of operational and strategic KPIs to identify improvement opportunities; ❖ Calculation of the variable remuneration for the company's sales representatives; ❖ Budget management and report submission to the department coordination team; ❖ Preparation of the presentation for the Results Meeting (company leaders' meeting); ❖ Calculation and monitoring of targets for Average Payment Period, Average Stocking Period, and Commercial Discounts; ❖ Management and execution of projects and operational improvement processes. Main results achieved: ❖ Reformulation of financial and operational cycle calculations; ❖ Automation of management report issuance and sending to interested areas; ❖ Mapping of the company's key process, including meetings with stakeholders and involved departments; ❖ Development and implementation of a new process, as well as the preparation of material for the squad aiming at the future automation of the process.

Florianópolis E Região, Brasil

❖ Restructuring of the Project area processes as well as training the project managers team to work with the newly implemented processes; ❖ Organization of administrative and operational routines using the Trello tool, ensuring the continuity of process flow and the pre-established schedule of realization; ❖ Development and implementation of a dashboard for monitoring goals.

Postgraduate In Data Engineering, Data Science

Master Of Business Administration - Mba, Finance, General

Relações Internacionais Com Ênfase Em Economia

Exchange Program In Business Administration And Management, International Relations And Affairs