Laarni Ramos Email and Phone Number

Abilty to Track and Trace monitor all shipments, providing up to date tracking from pickup to delivery.

Coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner. They receive calls for truck services and contact their fleet of truck drivers to arrange the pickups and deliveries.Responsibilities: -Intensive use of phone and various software to coordinate trucks and available loads Update load boards and clear broker carriers Issue advances to drivers -Assisting truck owners, drivers, and terminal personnel with problem resolution Handle strong customer call volume in a concise and professional manner -Keeping drivers loaded and planned in various regions-Ability to focus on customer freight and their needs as well as knowledge of broker boards to find backhaul loads. -On Boarding Drivers Set up files set up carriers Packages an also understand How to use a TMS System (Transportation Managing System)-VA Work Emails Scheduling-Knowledge in Load Boards Amazon Relay, Truck Stop, Sylectus

- Effectively responds to client concerns and queries with courtesy and professionalism.- Communicates with customers via phone and email- Analyze and report course issues (for example, credit reporting for license renewal for real estate and insurance; discrepancies on their course)-Focuses on delivering a positive customer experience - Assisting learners with their online courses account, logins, account creation, account update, credit reporting request for Real Estate and Insurance courses and other related issues.

-Markets services by asking for referrals from current clients; meeting prospects at community functions; responding to inquiries; developing promotions; presenting financial planning seminars.-Assesses clients' financial situation by gathering information regarding investments, asset allocation, savings, tax planning, retirement planning, and estate planning; evaluating risk tolerance.-Obtains clients' commitment by explaining proposed financial plans and options; explaining advantages and risks; providing explanations; alleviating concerns; answering questions.-Provides financial management information by preparing financial status analyses and reports

DOLLAR and THRIFTY one of the largest car rental companies in the world and is a subsidiary of The Hertz Corporation. • Helping customers to book a car reservation, handling client • questions or complaints and working to resolve overdue car rentals• Assisting customers who have an issue or emergency with their rental vehicle. • Upselling insurance and mileage packages.

-Full customer service duties. -Responsible for managing various customer issues depending on account assignment; Transactions can be related to billing, client inquiries and product support.