Workforce Scheduler
CurrentCoordinate Aggreko's cooling tower technicians by assigning daily service appointments for installations, decommissions, equipment startup, and loading. Oversee and finalize work orders to ensure accurate recording of labor, travel, and parts. Facilitate real-time work activity and collaborate with the billing department to address customer inquiries regarding technician project work.• Exceeded proactive scheduling targets by over 20%.• Completed chargeable work orders in under half the standard time.• Analyze weekly reports with management to develop and implement action plans.