Lauren Berntsen Email and Phone Number

One of two students responsible for evaluating all program courses, serving as a link between the students and the academic course coordinators through participation in meetings, creating questionnaires and written reports.

One of two student representatives elected to advocate on behalf of the students in the program through participation in meetings with the Program Department and Student Council for the Faculty of Social Sciences and Technology Management. Additionally, providing support to special initiatives such as outreach to program alumi.

Implemented youth leadership and intercultural exchange programs, in addition to supporting broader youth engagement initiatives throughout the Western Hemisphere.

Worked in temporary positions for two non-profits; César Chávez Public Charter Schools for Public Policy and the National Association of State Units on Aging. In both positions, I supported office staff with day-to-day operations.

• Maintained accurate, up-to-date financial records including tax payments, customer billings, weekly expense reporting and monthly budget which allowed the business to grow from $200,000 to $1.2 million.• Oversaw all aspects of employee relations including, but not limited to, the hiring of new staff members, administering benefits program and responding to Labor & Industries and unemployment claims.• Developed and introduced organizational systems to improve efficiency and create a functioning work environment such as employee manuals and field checklists. • Researched, designed and produced marketing materials including website, awards and signage.• Established and maintained excellent working relationships with Owner, field staff, clients, vendors, and contractors.

• Researched and assisted with the development of teacher resources, execution of teacher trainings and program evaluations; wrote and edited program materials including related marketing materials.• Coordinated and implemented multiple youth programs including International Language Day, the World Citizen Essay Contest and the Global Youth Leadership Institute. • Acted as a representative and liaison between the Council and stakeholders; escorted State Department sponsored international visitors to meetings with community leaders.

Responsible for the education and care of four young boys, two with each family.