Laboni Das Email & Phone Number

Regina, Saskatchewan, Canada

Regina, Saskatchewan, Canada

Greeted customer and handled all cash and • credit transaction.Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.Customer service answering the phone call and in person customer service and provide customer satisfaction for which I take great prideGreeted customers and answered questions, assisting with needs and finding items.Operated POS system and cash register for processing customer transactions and tracking payments.

Sylhet, Bangladesh

Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.Remained open to feedback from supervisor and peers to build and improve skills set.Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.Responded to telephone inquiries and complaints following standard operating procedures.Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues. Built sustainable relationships and trust with customer accounts using open and interactive communication.Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions.

Sylhet, Bangladesh

Planned strategies and implemented the organization's service and projects.Specified programme planned and ensured the activity timely according to action plan.Resolved problems, evaluated and approved the annual budget and report of projects.Served as a representative in the organization while attending charitable project and other community services.Applied project management tools and techniques, driving projectrelated change management.

Sylhet, Bangladesh

Cared to people with physical or intellectual • disability.Helped clients develop relationships.Provided first aid in case of medical emergency.Referred patient, client and family to community resources to assist in recovery from mental and physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement and education.Counseled clients and patients in individual and group sessions to help overcome dependencies, recover from illness and adjust to life.

Sylhet, Bangladesh

Researched and selected classroom materials and instructional tools in alignment with school requirements.Maintained accurate and complete student records as required by laws, district policies and administrative regulations.Assigned and grade class work and homework.Met with parents and guardians to discuss progress and determine educational priorities.Attended staff meetings and served on committees, as required.Prepared materials and classrooms for class activities.Provided diverse materials and resources for children to explore new concepts and learn problem-solving.

Master'S Degree, Sociology

Bachelor'S Degree, Sociology