Labrian D. Email & Phone Number

Virginia, United States

- Oversee operations of 8 Take 5 Oil Change locations with an $11 million budget, ensuring compliance with company standards and procedures.- Develop and implement strategic plans to achieve sales targets, improve customer satisfaction, and increase profitability.- Provide leadership and direction to store managers and staff, including training, coaching, and performance management.- Analyze financial reports and performance metrics to identify areas for improvement and implement corrective actions as needed.- Collaborate with corporate leadership and cross-functional teams to drive initiatives and achieve company objectives.- Foster a positive work environment and promote teamwork and collaboration among employees.

Chesapeake, Virginia, United States

- Exceeded sales targets by 8.7% through effective marketing strategies and customer relationship management.- Finished #3 in the company in net sales fiscal year 2021.- Managed day-to-day operations of Take 5 Oil Change location with an annual budget of $2.5 million, including staff scheduling, payroll, inventory management, and customer service.- Implemented policies and procedures to ensure compliance with safety regulations and company standards.- Trained and supervised a team of technicians, fostering a culture of excellence and customer satisfaction.- Conducted regular performance evaluations and provided feedback and coaching to team members to drive performance improvement.

Slidell, Louisiana, United States

- Assisted the store manager in day-to-day operations, including staff supervision, customer service, and inventory management.- Provided support in implementing company policies and procedures to ensure compliance and operational efficiency.- Played a key role in training new employees and developing existing staff to maintain high standards of service and professionalism.- Assumed managerial responsibilities in the absence of the store manager, ensuring smooth operations and customer satisfaction.

- Performed routine maintenance services, including oil changes, fluid checks, and filter replacements, with a focus on quality and efficiency.- Assisted customers with vehicle service recommendations and provided excellent customer service throughout the service process.- Maintained a clean and organized work environment, adhering to safety standards and company protocols.- Demonstrated mechanical aptitude and attention to detail in completing service tasks accurately and efficiently.