Lisa Campbell Email & Phone Number

Ann Arbor, Mi, Us

Ann Arbor, Michigan, United States

Ann Arbor, Michigan, United States

‣ Successfully source new and manage established research partnerships between U-M and industry, cultivating strategic research opportunities for U-M faculty, departments, and schools.‣ Manage a diverse portfolio of 92+ active industry-sponsored engineering and robotics research projects for the automotive industry, collectively valued at over $100M, resulting in numerous publications and inventions/patent filings.‣ Orchestrated a request for proposal (RFP) process that reached 125+ research faculty with only 2 weeks' notice, yielding 60% more submissions than the prior year.‣ Designed and executed email campaigns that achieved an open rate of over 97%, leveraging strategic communication skills and a strong understanding of the target audience.‣ Operationalize the terms of 2 complex master research agreements, ensuring that all terms and conditions and service level agreements (SLAs) are clearly understood and executed.

Ann Arbor, Michigan, United States

‣ Managed the strategic direction of a multi-million dollar portfolio of 40+ education products sold to libraries, colleges, and schools worldwide; spearheaded a new strategy resulting in a 50% reduction in open/incomplete product backlog.‣ Oversaw the launch of a new product within 10 months, exceeding presale estimates by 30%, demonstrating exceptional strategic planning and execution skills.‣ Increased sales 16% YOY by working closely with cross-functional teams, performing market research and competitive analysis, and devising and executing short, mid, and long-term product strategies.‣ Closed high-value sales with top-tier university systems and statewide consortia, producing business proposals that secured executive approvals and financial resources needed to broker new relationships with in-demand commercial/streaming media licensors.‣ Envisioned, negotiated, and renewed license agreements with complex entities, often at the Executive or C-level, demonstrating exceptional relationship management and communication skills.‣ Performed budget management, financial forecasting, quantitative and qualitative data analysis, market research, audits, and more.

Ann Arbor, Michigan, United States

‣ Led strategic initiatives to carry out a multi-year strategic plan for the University of Michigan College of Engineering Dean's Office.‣ Designed and implemented finance, research, facility, and HR-related business processes that reduced costs and increased compliance.‣ Conducted a comprehensive review of the College's facilities management organization, including employee duties and salaries for 59 buildings, 1.2M+ sq. ft., 24 FTE, and 44 constituent groups with specialized research labs.‣ Implemented room scheduling software to allocate classroom space more equitably and efficiently.‣ Advised Executive Directors, department administrators, research institutes, and faculty committees on strategy.‣ Enabled a public-private partnership (PPP) by executing a complex, decades-long lease agreement between the University and one of the big three automotive manufacturers.‣ Coordinated the migration of automotive employees to a dedicated on-campus location, including logistical planning for occupants, parking, moving furniture, and logistics.‣ Successfully orchestrated the logistics of the 45th annual NSBE conference in Detroit, including the hospitality suite, exhibitor space, faculty demos, carpeting, and coordinating the time and availability of volunteers, generating 150+ recruitment leads.

Ann Arbor, Michigan, United States

‣ Led process improvement initiatives, providing various business services, including project management, requirements gathering, current state analysis, and process mapping.‣ Co-led a team implementing customer satisfaction survey software, Qualtrics, for the Business & Finance unit to centralize and manage survey distribution.‣ Implemented IT offboarding process improvements that reduced processing time from two weeks to a few hours, resolving critical IT security risks.‣ Assessed Information and Technology Services’ Service Portfolio & Catalog Management process, synthesizing qualitative and quantitative data into reports and recommendations for senior leaders; engaged stakeholders in developing a vision for the future.‣ Advised and consulted with executive officers as part of the Senate Assembly’s Communications and External Relations Advisory Committee.‣ Drove successful project outcomes by obtaining procurement-related approvals and documents, coordinating staff training sessions, producing meeting minutes and action items, and liaising with stakeholders.

Ann Arbor, Michigan, United States

‣ Managed and supervised a high-performing team of 80+ staff to deliver high-quality, multi-channel customer support services for the University of Michigan library.‣ Oversaw and provided strategic direction for a web content management system used by 120+ staff, resulting in increased efficiency, streamlined workflows, and improved user experience.‣ Led complex projects involving campus and IT stakeholders, such as software upgrades, implementations, and license renewals, delivering projects within scope, on time, and within budget.‣ Hired and directly supervised student workers and part-time staff, fostering a collaborative and positive work environment and mentoring and coaching team members to enhance their skills and capabilities.‣ Created user-focused print, online, and instructional materials that complied with branding, accessibility, and copyright standards, resulting in enhanced user engagement, improved accessibility, and compliance with copyright laws and regulations.‣ Headed a web content cleanup initiative that included a complete visual redesign of a content management system comprising 1,000+ websites, streamlined total content by 37%+, and significantly improved web accessibility.‣ Implemented integrations and enhancements that enabled the library to add instructional content to courses in Canvas, the University’s Learning Management System (LMS).

New York, New York, United States

‣ Published a monthly cookbook review column reaching 75,000+ subscribers. Served as a moderator, host, and presenter for professional development events and online webcasts (200-300 attendees).

Boston, Massachusetts, United States

‣ Produced highly accurate audio transcripts for corporate, education, and entertainment-industry clients, consistently exceeding performance metrics for quality and turnaround time.‣ Maintained compliance with accessibility standards while transcribing videos in the company library, ensuring clients could provide an inclusive viewing experience for their audiences.‣ Utilized background in licensing and streaming media to understand client requirements and provide customized solutions that met their specific needs.

Tuscaloosa, Alabama, United States

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Master Of Library & Information Science - Mlis

Diversity Librarian Fellowship and Residency recipient (full-tuition scholarship and post-graduate employment)

Bachelor Of Fine Arts - Bfa, Music Performance (Cello)