• Migrated from Exchange 2013 to Exchange Online (O365) with Azure AD• Position IT as a strategic partner with the other Eagle Mine departments by providing timely and complete service to the business.• Accountable for the development of long-term IT related plans and budgets (annual budget, 5-year resource and equipment forecast, etc.)• Ensures achievement of goals and targets for the IT functions in line with approved plans (annual budget, short-range forecasts, etc.)• Manage the troubleshooting and maintenance of the Active Directory, Printing, WAN, VoIP Telephony, firewalls and VPN connections in Windows OS environments.• Manage the development of tactical and strategic plans, standards, and guidelines for network resources.• Oversee the installation, configuration and maintenance of workstations and notebooks, servers, networks and equipment.• Audit systems and processes.• Manage the development and conducting of user training to enhance productivity. • Manage the implementation of IT policies and procedures and ensure their consistent use and application.• Partner with and provide recommendations to the COO and Victoria Gold’s Executive Management as applicable regarding strategies, programs and actions to ensure IT best practices and performance.• Manage and build an appropriate department team through recruitment and development.• Coach and mentor department team member growth and development. • Provide expertise, leadership and guidance to internal and external departments (as required).

Oversees all aspects of the IT projects within the infrastructure department. I am responsible for the coordination and completion of various IT related projects, disaster recovery, Microsoft RDS, SAN EMC replacement, Skype for Business implementation, Exchange 2010 upgrade to O365, ServiceNow implementation, hardware refresh (desktop, laptop, firewalls, servers) and 25+ smaller projects

Working with the executive team to plan and implement the infrastructure required to support the development of the upcoming mine in the Yukon.• Presents and implements technological alternatives to streamline functions and improve productivity.• Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers/firewalls/switches; establishing email in-house, assessing and reporting operational status; performing backups and restores.• Managing & Developing IT Department in line with Technology Trend & Growth.• Develop, communicate and implement IT Strategy, IT / Security Policies & Procedures, • Develop and maintain Disaster Recovery Plan• Prepare IT budget and monitor / control IT cost as budgeted• Prepare IT Business Cases & Project Proposals• Identify, provide and implement IT Solutions to address business needs;• Manage full delivery of multiple IT projects on time and within budget; assist in IT system implementation as required involving project planning.• Engage in negotiation / communication with IT vendors, manage relationship with vendors; prepare & monitor vendor contracts

Leading a team of 6 people I was responsible for the on-going definition, deployment and operations of the infrastructures and systems at the mine located in Mali, striving for high availability, high performance IT systems and communication services and provided a high level of responsiveness to the needs of the 250 user community.• Identify required hardware and software to ensure technology alignment.• Develop IT policies and procedures to align with ITIL foundations.• Manage IT suppliers to ensure good standard, pricing, SLA and KPI are maintained.• Designs and implements network security• Manages and develops the company VoIP system.• Perform capacity planning and management for all data center equipment.• Develop, implement and test the disaster recovery plan to ensure business continuity.• Implements and manages all help desk activities to support the user community.• Ensure all IT documentation is kept updated and accessible to the IT team.• Manage, train and recruit IT team members.• Develop and manage IT budget.• Reports on all IT system on a regular basis.• Provide level 3 supports.

Oversee and manage all aspects of IT operations and projects within Western Canada. Ensure that IT services are delivered by regional operations staff with a high level of quality and customer satisfaction, within the framework of Global IT policies, procedures, standards, and specifications.Provide leadership and guidance to regional operations staff (40) in the execution of their service activities.Manage the implementation and execution of regional and global IT initiatives within their designated offices.Participate in the planning and execution of IT projects within their designated offices.Perform staff administrative functions such as recruiting, performance evaluations, and staff assignment to the on call team.Act as a Business/Customer Relationship Manager for key senior management staff within their designated offices.Providing regular updates on IT initiatives and technologiesDiscussing service level assessments, identifying areas for improvement, and following through with solutions and enhancements to resolve issues and recurrence.Discussing divisional developments and their potential impact on IT services.As a member of the regional operations management team, to contribute to the planning and execution of initiatives and improvements to enhance the services provided to customers.Provide level 3 support

Overseeing the De Beers IT infrastructure in the Canadian north, I have been involve developing and implementing the Canada wide infrastructure, creating standards that will be utilized in all offices and three mines for De Beers Canada. My accomplishments with the De Beers team include but are no limited to: Developing a cost estimate to build two of De Beers mine in Canada ($11,2m each)Cisco Voip design and implementation for both of De Beers mine in the NWT Cisco network backbone for the Yellowknife office, Snap Lake and Gahcho Kue mine site.Design and implementation of point to point satellite link for two of De Beers mines in the NWT Manage the IT budget for the NWT operation in addition to the EPCM budget to build the mine ($11.2 millions)Vendors evaluation and selection for all IS equipment.Support and maintain the computing environment in the NWT (workstations, laptops, servers)Hiring and management of IT staffImplementation of IT standards, policies and procedures to meet De Beers Global standard

Responsible for the IS&T section at the mine site, an extensive LAN/WAN utilizing Compaq/HP servers operating Windows 2000 Active Directory Environment with satellite communications links into both Yellowknife and Toronto. Part of a team administering network support to more than four hundred windows based desktops and laptops. Currently two personnel of that team are under my supervision. The backbone or the network is built on a solidly converged Cisco environment serving data, VOIP and video with a focus on IT security. Duties include:Building/Implementing fiber optics, CAT5 and wireless backbone at the mine siteFull systems administration and hardware support of all networked servers, desktop, printers etcMS Exchange implementation, user support and administrationManaging/Maintaining all communications equipment including satellite, data, VOIP, fax, trunking radio system and wireless linksAssets utilisation trackingDisaster recovery design and implementationManaging site IT staffDevelop training material for users (CBT)Implement policies and procedures to meet Rio Tinto standardWork with IT manager to develop budgetMaintain IT security policies to meet Rio Tinto standardManagement of various outsourcing contracts

Provided support for Windows95/NT PC's and Windows NT Local Area Network in an engineering office of seventy-five personnel. Multidiscipline drafting for the entire project.Duties included:Installations/setup of new PC, Hardware maintenance, Software installations and upgrades for a 75 employee's officeData management using Microsoft NT 4.0 serverData backup using Veritas Backup ExecMS Exchange user support and administrationLAN/WAN support and monitoring between Yellowknife, Vancouver and Mine sitePlanning and maintaining an intranet for mine siteDay-to day support of Microsoft Office applications and AutoCAD to all H.A. Simons and BHP construction team staff on Windows NT and 98 platformSupervision and commissioning of the BHP LAN/WAN infrastructure for mine siteAs-built drawings of the entire projectDocument control of Vendor documents and drawings