Lacey Baumgarner Email & Phone Number

United States

Greater Evansville Area

Assisting multiple divisions with ad hoc reporting needs ranging from creating a new report to replacing an existing one by replacing existing source and/or automating it to reduce business unit’s potential errors and free up time manually processing work.

Evansville, Indiana Area

- Provided project management, data mining & analysis for the Accounting & Finance Management teams- Streamlined multiple accounting reports from manual data pulls to automated MicroStrategy results with scheduled deliveries to end users- Developed numerous dashboards & re-prioritized projects to respond to changing business needs while focusing the deliverables on the specific needs of the Accounting & Finance Management teams- Assisted Accounting with moving high volume of… Show more - Provided project management, data mining & analysis for the Accounting & Finance Management teams- Streamlined multiple accounting reports from manual data pulls to automated MicroStrategy results with scheduled deliveries to end users- Developed numerous dashboards & re-prioritized projects to respond to changing business needs while focusing the deliverables on the specific needs of the Accounting & Finance Management teams- Assisted Accounting with moving high volume of Centralized Litigation invoices from manual check writing process with wet signatures to Concur with electronic approval systems allowing for consistent 1099 reporting, further development of Concur invoices with improvements to CLU’s productivity & processes- Coordinated efforts for data mining options to replace outdated/unsupport software (e.g. Brio to MicroStrategy)- Assisted Accounting & Finance Management teams with IBM Connections to allow for multiple platform/server users to share information in a confidential environment- Coordinated staff meetings & maintained meeting minutes Show less

Evansville, Indiana Area

- Supervised fifteen employees responsible for administrative and collection related tasks for centralized litigation unit- Created and implemented electronic transmission of notes and statuses from vendors reducing collector workload and providing more efficient and accurate account updates- Created and implemented electronic payment and bill pay process for vendor remittances and invoices streamlining expense allocation to owning branches and improving turnaround time for payment… Show more - Supervised fifteen employees responsible for administrative and collection related tasks for centralized litigation unit- Created and implemented electronic transmission of notes and statuses from vendors reducing collector workload and providing more efficient and accurate account updates- Created and implemented electronic payment and bill pay process for vendor remittances and invoices streamlining expense allocation to owning branches and improving turnaround time for payment posting and invoice processing- Implemented document fetching process to allow for systemic retrieval of loan documents reducing processing time by 200%- Lead project analyzing workflow and volume for collectors resulting in an increase in average recovery by over 275%- Implemented productivity and quality assurance program to measure performance of staff- Staff interviewing, candidate selection, training and mentoring Show less

Evansville, Indiana Area

- Trained new hires- Created and Performed Quality Reviews for Collectors and Support Staff in centralized litigation andbankruptcy units- Created, documented and maintained departmental task guides for Collectors and Support Staff- Assisted in creation of departmental database allowing for tracking of performance, organization of tasks and reporting features- Performed side by sides with staff, analyzing workflow process offering suggestions to increase efficiency

Evansville, Indiana Area

- Managed portfolio of over 8000 litigation loans providing instruction and follow up to collection attorneys- Managed portfolio of approximately 1200 bankrupt chapter 13 cases, negotiating plan treatment with bankruptcy attorneys and trustees- Implemented workflow requirements of collection attorneys resulting in an increase of individual recovery by 150%- Payment processing duties including posting payments, exception handling, daily reconciliations, etc.