Lacey Bickford

Lacey Bickford Email and Phone Number

Customer Success Team Lead @ Net-Results Marketing Automation
Denver, CO, US
Lacey Bickford's Location
Denver Metropolitan Area, United States
About Lacey Bickford

Hello! đź‘‹ I'm Lacey, a dynamic professional who transitioned from a fulfilling 10-year career as a preschool teacher to the vibrant world of digital marketing. My journey in education taught me the art of communication, empathy, and adaptability, skills that I've seamlessly transferred to the realm of customer success.

Lacey Bickford's Current Company Details
Net-Results Marketing Automation

Net-Results Marketing Automation

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Customer Success Team Lead
Denver, CO, US
Lacey Bickford Work Experience Details
  • Net-Results Marketing Automation
    Customer Success Team Lead
    Net-Results Marketing Automation
    Denver, Co, Us
  • Net-Results Marketing Automation
    Customer Success Team Lead
    Net-Results Marketing Automation Jul 2021 - Present
    Denver Metropolitan Area
    - Cross-departmental communication - Product feedback - Creating/updating training curriculum - Email Support- Training new customers/ supporting success for portfolio of clients
  • Net-Results Marketing Automation
    Customer Success Manager
    Net-Results Marketing Automation Jan 2021 - Present
  • Net-Results Marketing Automation
    Customer Success Associate
    Net-Results Marketing Automation Jul 2020 - Present
  • Bal Swan Children'S Center
    Lead Teacher
    Bal Swan Children'S Center May 2010 - Jul 2020
    Broomfield, Colorado
    Responsible for planning and conducting a classroom educational experience for children from 3.5 to 5 years old with an assistant.-Create weekly lesson plans that encourage children to grow and thrive by building on their own interests and needs, incorporating academic and social skills through play.-Use creative problem solving skills to build a unique and individual learning plan for each student based on their strengths and opportunities; strategize and collaborate with… Show more Responsible for planning and conducting a classroom educational experience for children from 3.5 to 5 years old with an assistant.-Create weekly lesson plans that encourage children to grow and thrive by building on their own interests and needs, incorporating academic and social skills through play.-Use creative problem solving skills to build a unique and individual learning plan for each student based on their strengths and opportunities; strategize and collaborate with co-teacher to ensure the curriculum is engaging for all students-Create functional behavior support plans for children with challenging behavior.-As a member of the Leadership Team, build community as a leader; provide input on center-wide decisions and responsible for communicating updates to coworkers-Effectively communicate with families, work collaboratively with other staff members, and continue to build the Bal Swan community.-Plan family conferences by working with families to create goals for their child and review progress on these goals and provide next steps. Show less
  • Target
    Barista
    Target Jun 2008 - Feb 2011
    Westminster, Colorado
    -Acted with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks.-Maintained a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.-Anticipated customer and store needs by constantly evaluating the environment and customers for cues.-Communicated information to manager so that the team can respond as necessary to create the Third -Place… Show more -Acted with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks.-Maintained a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.-Anticipated customer and store needs by constantly evaluating the environment and customers for cues.-Communicated information to manager so that the team can respond as necessary to create the Third -Place environment during each shift.-Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.-Contributed to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Show less

Lacey Bickford Education Details

Frequently Asked Questions about Lacey Bickford

What company does Lacey Bickford work for?

Lacey Bickford works for Net-Results Marketing Automation

What is Lacey Bickford's role at the current company?

Lacey Bickford's current role is Customer Success Team Lead.

What schools did Lacey Bickford attend?

Lacey Bickford attended Colorado State University.

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