- Provided comprehensive administrative support to the Managing Director and district staff, managing itineraries, calendars, and travel arrangements.- Coordinated and facilitated large district events and meetings, including logistics, venue selection, and materials preparation.- Maintained the office by ordering supplies, tracking equipment inventory, and processing invoices.- Assisted with budget preparation and monthly financial reviews.- Mentored and coached over 20 office administrators, enhancing district-wide operational effectiveness.Key Achievements:- Planned and executed annual senior management retreats attended by over 100 employees, ensuring seamless coordination and impactful outcomes.- Developed efficient office procedures, reducing operational costs and improving team productivity.- Ensured follow-through of meeting action items, improving communication and task accountability.

- Conducted quality assurance reviews and developed strategies to minimize station losses.- Assisted with audits by compiling essential data and managing critical documentation.- Supported Independent Service Providers with address verifications to streamline delivery workflows.Key Achievements:- Designed and implemented processes for tracking and recovering missing packages, increasing efficiency.- Elevated operational standards through detailed reporting and compliance monitoring.

- Provided administrative support to the CEO and Director of Operations, managing calendars, correspondence, and board meetings.- Coordinated nonprofit events, media communications, and company budgets.- Processed weekly payroll, accounts receivable, and invoices, ensuring accuracy and compliance.Key Achievements:- Managed domestic and international travel arrangements for executives.- Streamlined financial documentation processes, increasing organizational efficiency.

Maintained office forms and procedures. Assisted with administrative tasks. Answered central telephone system and directed calls. Received the public and answered questions pertaining to the El Paso Sports Commission, and the El Paso County Coliseum. Distributes materials, composes, types and edits correspondence, reports, and other materials.

Provided customer service and technical support to top AT&T business accounts. Answered customer inquiries provided ordering and account assistance. Identified and resolved customers issues using critical thinking skills. Continually maintained a working knowledge of our client’s products, services, and promotions. Keyed in customer orders and processed payments while delivering exceptional customer service. Provided daily administrative support to the team lead including managing calendar and assisting with reports and presentations. Organized and maintained confidential files. -An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.-Planned and coordinated on-site and off-site meetings.-Managed team roster, and support various employee management procedures, such as performance management.-Coordinate communications, track and follow up on requests, and identify those of importance which required immediate attention.

Performed routine clerical duties, secretarial and administrative work in answering telephones, receiving the public, and providing customer service, data processing and record keeping. Accepted payments from customers in the form of cash, check or credit card, balanced registers, and processed card transactions. Maintained the daily operations of the office and department functions, including maintenance of supplies and equipment.-Served as an interface, managing office calls and visitors.-Recorded office expenditure and budget management, including proper cash handling and daily bank deposits.-Maintained and managed an electronic data base and hard copy filing system for all vendor contracts.-Ordered and maintained accurate inventory to optimize efficiency.