Lacey Sampson Email & Phone Number

Las Vegas, Nevada, United States

Results-driven project manager with extensive experience overseeing 5-10 simultaneous customer onboarding projects. Skilled in scoping and drafting SOWs during the sales cycle, ensuring seamless transitions from sales to implementation. Proficient in using PHP for document automation in Formstack, as well as tracking project milestones and Time to Value.

United States

Manage a team of integration project managers. Collaborate with partners to achieve integration evolution best suiting our mutual clients’ use cases. Report to C-suite and VPs about client challenges, partnership updates, and integration modernization.

Las Vegas, Nevada, United States

Managing integration partnerships, scoping new CRM API capabilities with the Sales Boomerang platform, client integration optimization, and managing client’s integration onboarding are some of my daily specialties. I work cross functionally with Product, CX, Engineering, and Support teams to provide clients and partners with integrated solutions to meet.

Seattle, Washington, United States

I help customer enablement teams set up an LMS that will engage their customers, reduce their time to value, and optimize their analytics. We focus on the strategic MVP that will help them grow the customer education platform into a vital piece of their customer engagement. Onboarding customers, continuous release updates, support and how-to style courses.

Bellevue, Washington

Working within a global team, I was responsible for managing the implementation project from the moment the sales agreement is signed until the support handoff call is complete. I managed projects for a team of 8 specialists and consultants ensuring each person's tasks relevant to the project timelines were completed efficiently. My tasks include tracking.

Chandler, AZ

As the IT resource project manager, I enjoy creating and managing implementation timelines, scoping the project to ensure efficiency in the resource time, and consulting teams on workflow and SOPs. I serve as the subject matter expert in the integration of CampusLogic products to other systems the client utilizes within their network or cloud-based.

Las Vegas, Nevada Area

Coordinating all aspects of a project for new and existing clients, I serve as the point of contact for the client before, during, and often after the project has been completed. I am responsible for proper forecasting of revenue based on resource availability and allocation. My daily tasks include prioritizing projects, educating clients on the.

Las Vegas, Nevada Area

As an integration specialist, I deployed, tested, and supported multiple software solutions across hosted and physical environments including Windows 2008, 2012, and 2016 servers.I was also primarily responsible for configuration and training of all interfaces within the SpaSoft library including PMS, CRM, Payment Card Interfaces, Online Booking and Mobile.

Las Vegas, Nevada Area

As an application specialist, I was able to travel internationally to facilitate on-site configuration and training sessions with management and user groups on new and existing product functionality. I was responsible for maintaining the implementation timeline, updating documentation for the coordinating team, and adhering to PCI compliance. I assisted.

Bachelor Of Business Administration - Bba

Associates