Leads a nonprofit organization with a mission to serve the youth by lifting financial burdens, building self-confidence, and exemplifying the importance of investing into the community. Mentors students and curates insights and experiences to expand and shape perspectives. Develops strategic plans to uplift and support the next generation of leaders through mentorship, scholarship, and leadership.Maximizes performance by monitoring daily activities and mentoring team members.Evaluates employees' strengths and assigned tasks based upon experience and training.Adjusts job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.Develops and maintains relationships with customers and suppliers through account development.

• Served as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission.• Set, enforced and optimized internal policies to maintain responsiveness to demands.• Researched potential local, regional and national funders and assisted in relationship building.• Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.• Crafted business plans that identified long-term company goals and also detailed smaller goals to keep the organization on track.• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.• Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.

• Leads multinational supply chain and product operations for Microsoft Technology and to successfully delivers business results across revenue objectives, logistics, and risk management.• Maximizes operational productivity through strategic collaborations and partnerships between internal and external stakeholders and partnerships to manage over $20M in inventory.• Analyzes industry trends and data to forecast inventory requirements, operational targets, and projected revenues to strategically develop supply chain objectives.• Successfully mitigates and resolves supply chain discrepancies, and implements prompt adjustments and accommodations through effective research, SOPs, and situational analysis skills.• Manages both the product and project lifecycles, through technology product support and distribution, team leadership and development, resource allocation, and workload management.• Collaborates with cross functional teams to leverage data and identify pockets of opportunity to introduce algorithms to improve and resolve solutions to frequent business problems.• Manages various supply chain and technology programs, defining milestones and success criteria, resource allocation and successful on-time delivery.• Consistently develops and introduces tools and processes to improve operational productivity, through the analysis of systems and data.

• Improved the overall customer experience through the management and supply chain planning and procurement of a $10M global consumer technology portfolio.• Responsible for delivering business value to drive revenue, improve efficiency, and improve customer satisfaction through the production and distribution of quality products.• Contributed to the product launch of Surface Audio Products Technology through thedevelopment of SOPs and internal processes, ensuring available inventory for components andsubcomponents.• Supervised budget forecasting, inventory management, and consistent product flow across 18centers ensuring efficiency in execution.• Translated business goals and end user needs into supply chain and product strategy;communicated direction and product priorities to supply chain and development teams andpartners.• Partnered with cross-functional teams to understand product needs and assist in the creation ofstrategic plans for development opportunities.• Performed research and analyzed the competitive landscape to recommend the best solutionsand ensure that products remained or became best in class.• Successfully leveraged $3.5M in scrap inventory through third party negotiations, distribution, andworkflow analysis; and reduced company loss significantly.• Fulfilled supply and demand needs of the product, mitigated supply constraints, and initiatedcross segment trades and partnerships across big box retailers, B2B, and Microsoft stores by maintaining flexible operating standards.

• Developed a reverse logistics decision-making framework that outlines the parameters required to ensure an agreed upon EOL plan for major hardware.• Performed a gap analysis and identified stakeholders that would champion those project to optimize current processes.• Performed excel modeling with large data sets in order identify forecast accuracy and attribute variances to various inputs.

• Conducted end-user research analysis on demographic trends, industry behavior, brand preference, information gathering, and purchase behavior in order to aid Sales Executives to better understand market trends and the clients in which they serve.• Taught students from the Baltimore Electric Joint Apprenticeship the application of low voltage processes and communicated key variations among the products, for a better understanding of our technology and innovation efforts.• Orchestrated weekly Cold Calls with potential clients to promote personal summer endeavors and establish a mutual beneficial professional network; Consistently used Sales Force as a means to keep organized records of my successes.

• Assisted in the development of a bus transportation campaign titled “Back-to-Bus” that included a marketing strategy and media budget of $10,000 and a 2-month deadline. • Created a new ad space inventory-monitoring database to strengthen the Authority’s oversight for advertising revenue contracts, which allowed them to have insight on individual stations as well. • Monitored ad placement and physical conditions of transit facilities, providing for a more accurate system of records and improving overall efficiency.• Coordinated advertising strategies including events, promotions, and innovative marketing solutions with the in-house marketing team.

• Office of Advertising & Marketing intern responsibilities included staffing customer outreach initiatives/ events and assisting with transit marketing campaigns designed to support public transit ridership in the region.• Liaison for the youth marketing campaign to promote safe ridership on transit and participated in weekend outreach events to promote the implementation of the new metro line.