• My Director role included all the below for Husky and expanded to include two additional, separate businesses: Longhouse Adult Family Homes and Longhouse Assisted Living. • Managed and trained two HR Assistants.• Collaboratively worked to transition all previous employees to the new Longhouse AFH’s by establishing new files and verifying compliance requirements were met. • Strategized recruiting and hiring during the pandemic. • Responsible for strict compliance of 140 caregivers in 3 distinct businesses. • Managed recruiting, hiring, and onboarding of 7 new caregivers for Longhouse Bothell Assisted Living opening in August 2020 (mid-pandemic) with 4 week lead-time. • Gusto payroll, 401K and health benefits: managed employee enrollment for 3 separate companies.

• Responsible for the advertising, recruiting, screening, interviewing, and on-boarding of rapidly growing, high-turnover, in-home care company. • Benefits administration: open enrollment, ACA reporting, 401K enrollment, and worked with 3rd party representative to provide best options for all employees. • Worker’s comp & unemployment: responded to all claims on behalf of the company. • Leave Administration: processed all leaves on behalf of the company. • Compliance: held all caregivers to strict state guidelines and enforced new 2019 guidelines companywide in 3-month timeframe. • Managed 1 HR Assistant • Employee Relations: Provided professional level advice and counsel to managers on performance evaluations, compensation, dispute resolutions and retention.

• Recruiting and hiring for 6 locations statewide – exempt & non-exempt positions. • Managed hiring for Navy contract within 4-week time frame – interviewed, hired, base credentialed and coordinated training of 6 new drivers. • Managed recruiting, hiring, and on-boarding of 8 new drivers for oil refinery contract with 5-week lead time. • Support managers with performance improvement plans. Terminate when necessary. • Updated company website with current job openings. • Worker’s comp & unemployment. Provided light-duty job offers. Represented the company at unemployment hearings. • Worked with company leadership to define mission, vision and values.• Analyzed and implemented companywide pay raise. • Responsible for all driver compliance at time of hire and ongoing. • Hired and trained an HR Assistant.

• Under the mentorship of the Operations Manager, I learned many aspects of Human Resources including unemployment & worker's comp, recruiting, interviewing, hiring, on-boarding, performance improvement and mentoring. • Responsible for recruiting and hiring for 6 locations statewide.

• Provided transportation arrangements for customers traveling between Sea-Tac airport and Whatcom/Skagit county. • Resolved ticketing issues by providing refunds, complimentary passes or sincere apologies.