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@beachbody.com
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6 phones found area 801
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LinkedIn matched
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Lacey Graham is listed as Planning Strategist: 15+ Years Committed to Optimization & Growth based in Salt Lake City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at beachbody.com, phone signal with area code 801, and a matched LinkedIn profile for Lacey Graham.
Lacey Graham previously worked as Senior Manager, Capacity Planning at Beachbody and Workforce Manager II, Member Services at Young Living Essential Oils. Lacey Graham holds Financial Planning And Services from Salt Lake Community College.
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AeroLeads found 1 current-domain work email signal for Lacey Graham. Compare company email patterns before reaching out.
As an award-winning leader and seasoned professional in strategy planning and resource management, my passion for creative solutions and continuous improvement are at the forefront of my accomplishments. My strategic approach is designed to achieve optimization, empower teams, and refine operational processes. My extensive skill set--honed through nearly two decades of organizational problem solving, data driven decision-making, and an enthusiasm to learn--results in a balance of art and science.
Listed skills include Workforce Management, Call Centers, Iex, Contact Centers, and 46 others.
A career timeline built from the work history available for this profile.
United States
- Multi-award winning performance for development, improvement, and execution of quarterly budget scenarios for the Professional Services cost pillar- Drove expense reduction for Client Engagement department year-over-year while ensuring uncompromised service level targets- Created and proposed comprehensive and capacity models to executive leadership with.
American Fork, Utah
- Award winning project leader and manager of a Member Service Analyst team focused on process improvement, accessibility of data, and real-time monitoring- Served as ambassador and spearheaded pivotal initiatives, including PowerBI & Microsoft Teams implementations as well as creating capacity planning tools and standard operating procedure- Led.
Lehi, Utah
- Pioneered and trained on processes, tools, and key concepts of Workforce Management for Customer Care group- Drove chat adoption rate up 15% and decreased average ticket response time by 40%- Created a unique shift bid process for multichannel teams, bridging employee satisfaction and customer experience results
Provo, Utah Area
- Consultant leader to nearly 20 worldwide locations on optimization practices, including staffing levels, metric projections, and forecast models- Composed highly-summarized data presentation content for quarterly business reviews
Greater Salt Lake City Area
- Catalyst for new hire requisition process in 6 contact center locations- Communicated staff plan projections to key stakeholders- Served as coverage reinforcement for Human Resources Administration
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Lacey Graham is listed as Planning Strategist: 15+ Years Committed to Optimization & Growth.
AeroLeads has found 1 work email signal at @beachbody.com for Lacey Graham.
AeroLeads has found 6 phone signal(s) with area code 801 for Lacey Graham.
Lacey Graham is based in Salt Lake City Metropolitan Area, United States, United States.
Lacey Graham has worked for Beachbody, Young Living Essential Oils, Solutionreach, Inc., The Results Companies, and Teleperformance.
You can use AeroLeads to view verified contact signals for Lacey Graham, including work email, phone, and LinkedIn data when available.
Lacey Graham holds Financial Planning And Services from Salt Lake Community College.
Lacey Graham is listed with skills including Workforce Management, Call Centers, Iex, Contact Centers, Call Center Development, Outsourcing, Customer Experience, and Forecasting.
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