Lacey Greene Email & Phone Number

Grand Rapids, Michigan, United States

-Collaborated with team members on multiple projects to ensure requirements and deadlines were met based on the customer’s objectives and department timelines-Independently coordinated technical support to twelve school buildings including elementary and secondary levels through comprehensive organization and project prioritization-Provided dedicated customer service to ensure their success in technical and organizational needs including creating effective and reusable training documents-Identified opportunities for improvement throughout projects and communicated those to department leadership to provide further elevated service in the future-Communicated detailed status updates of projects to department leadership

-Maintained caseload of approximately 500 chronically absent students between multiple school buildings-Completed thorough paperwork to ensure prosecution has the appropriate information to pursue truancy charges-Built relationships with students and families within the community to find barriers keeping children from school-Provided services to homeless families and advocated for students to continue in school at discipline hearings-Projected professionalism while working within the community and meeting with families during home visits

Grand Rapids, Michigan, United States

-Monitored youth in the community to ensure they are fulfilling their probation requirements and provide consequences if they do not-Built positive relationships with youth and their families to provide support and encouragement-Maintained thorough communication with team members and probation officers through detailed documentation and meetings-Participated in specialty Girl’s Court program which required court hearing attendance, regular team meetings, and intensive relationship building with the girls involved

Gaylord, Mi

-Intensive in-home family intervention program-Assist families through crisis intervention-Access local resources for family needs-Education families regarding parenting skills, domestic violence, substance abuse, and mental health

Allendale, Mi

-Coordinated schedules among 29 staff members-Regulated staff performance and attendance to ensure efficiency -Lead coordinator of freshman move-in sector which included overseeing 10 staff, keeping communication with leaders, and attending to concerns of move-in participants-Trained new employees to perform professionally without much supervision -Assist motorists: lockouts, battery jump, enforce parking violationsAssisted general public: football game security, lost and found pick up, unlock offices

Charlevoix, Mi

-Out of home juvenile drug rehabilitation program and school-Participated in group rehabilitation projects: boat building and art classes-Witnessed group counseling sessions-Studied drug court proceedings

Charlevoix

-Rode along with deputies-Filed police reports-Compiled weekly statistics for local newspaper-Observed bailiff duties at courthouse

Bachelor'S Degree, Information Technology

Second Bachelor Degree Program. I am also working on earning a Certificate in Web Development.

Bachelor’S Degree, Criminal Justice

Activities and Societies: Alpha Phi Sigma Minors: 1. Legal Studies 2. Juvenile Justice