Lacey Griffith Email & Phone Number

Hickory, Nc, Us

Hickory, North Carolina, Us

Hickory, North Carolina, Us

Lenoir, North Carolina, Us

Responsible for all areas of IT, including strategy & business alignment, IT governance, budgeting, application design and development, security, and infrastructure & operations.

High Point, Nc, Us

Responsible for HR & Finance Enterprise Application Architecture & Support, Project Management, Enterprise Service Deliver, Application Development, Sourcing/Staffing, IT Finance & Administration, ITGC• Active member of the Executive Leadership team for our Designer Brands (Hickory Chair, Pearson, Laneventure, Maitland Smith & Henredon) to facilitate the alignment of IT to the vision of the executive staff• Motivate, build and manage team of IT professionals to support a heterogeneous environment for nine companies.• Support multiple ERP systems for different companies and business processes: Oracle HCM 9.1, Kronos, Oracle IPM, JDEdwards EnterpriseOne 8.9, JDEdwards EnterpriseOne 8.11, Custom Mainframe and Midrange Apps• Manage multiple concurrent system implementation projects that build on corporate vision• Manage and negotiate contracts with suppliers, vendors and business partners• Member of IT Leadership Team for IT Governance & PMO• Forecast and manage an OPEX budget of $21MM/Year and CAPEX of $4MM/Year• Project feasibility studies, and prioritization of projects by creating financial models that clearly show TCO, cashflow and ROI• Developed policies and best practices for Production Support, Request Fulfillment, Change Management, and Development Practices• Cobit adoption for Sox 404 Testing• Domestic Staffing Decisions• Manage engagement with domestic and international sourcing partners• Reduced support labor costs by $4MM through a disciplined assessment of our staffing model and move to a mix of FTE, outsourcing, offshoring and temp labor.

High Point, Nc, Us

Responsible for Infrastructure, Data Center, Telecommunications, Networking, Desktop Engineering & Support, IT Governance, Z-Series, I-Series, Operations and manage entire IT Budget• Manage an OPEX budget of $21MM/Year and CAPEX of $12MM/Year.• Standardized Operations between Data Center Operations teams to share staffing resources across locations.• Lead project to implement a consolidated VTL solution for I-Series, Z-Series and Windows Environment that allowed us to reduce the FTE working in operations by 18% and reduce yearly DR/Maintenance budget by $123K annually and had an ROI of 12 months.• Completed DR Strategy for Windows Platform, ERP Systems, I-Series and Z-Series• Reduced total operating budget by about 10% (Does not include salaries from reductions)• Reduced total FTE by 20% by standardizing projects and implementing projects to automate processes• Leading an OCS/Avaya UC Implementation project across all locations to reduce long-distance charges• Implemented Microsoft OCS for audio/video conferencing• Implementing Global Avaya Communication Server solution with VoIP & SIP trunking• Project Portfolio Management• Lead Adoption of ITIL Standards

High Point, Nc, Us

Responsible for Infrastructure, Data Center, Telecommunications, Networking, Desktops Engineering, Global Process Standards, and Infrastructure & HeadQuarters IT Budget• Manage Vendor relations and negotiated many large contracts such as Microsoft EA, Dell hardware discount rates, AT&T ABN, etc.• Planned and executed Data Center consolidation from three to two with no unplanned down time. Load balanced work load between Data centers and setup as fail-over sites for each other• Implemented High Availability for all connectivity including Implemented BGP for internet facing web sites and applications with immediate fail-over.• Implemented Desktop Imaging and Desktop Standards with Industry Best Practices for OSD and Application Deployment• Implemented Microsoft OCS for IM and Presence Awareness and reduced email traffic by approximately 25%.• Automated data feed from PeopleSoft Payroll to Active Directory and I-Series to verify all accounts and automate the process of provisioning and de-provisioning accounts• Worked on SOX Compliance Committee that lead to Zero deficiencies from the IT Infrastructure & Network group• Implemented Best Practices for Change Management and SOX Auditing• Better Efficiencies allowed us to reduce our IT infrastructure labor cost by 15-20%.• Reduced Communications Cost by about $15K/month

High Point, Nc, Us

Responsible for Infrastructure, Data Center, Networking, Desktops Support, and Service Desk• Managed large projects: Datacenter Consolidation, SANS consolidation & Installs• Managed project to install 16 VMWare ESX servers and VM 150 servers• Implemented new MPLS network from a hub-and-spoke model that existed between the brand specific sites and their Data Center• Standardized on ASA firewalls in each of the DCs and dropped five different brand specific internet connections with Sonica, MSFT ISA, etc. firewalls to the three DC internet lines.• Enterprise Projects: Desktop Standardization for hardware and software• Developed Policies and Procedures for Hardware Usage, Software, Email, Internet Use, etc.• Started AD/Exchange Migration to merge eight AD Forest & Exchange organizations into one (Currently underway)• Exchange architecture with local cluster and remote standby at the secondary Data Center

High Point, Nc, Us

The IT Manger is chiefly responsible for developing and implementing a strategic technology plan that aligns with the company's overall strategic business objectives, assuming sponsorship of all technology initiatives, including project analysis, planning, implementation, and results management, managing a staff of IT professionals to ensure optimal systems performance and uninterrupted customer service delivery, as well as maintaining strong systems controls and data security.

High Point, Nc, Us

The IT Systems Administrator is responsible for all aspects of systems administration including networks, applications, databases, and telecommunications. This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized system procedures. He is also performs basic systems security administration functions, including creating customer profiles and accounts, monitors and manages system resources, including CPU usage, disk usage, tape backup systems; performs systems backups and recovery procedures; writes or modifies basic scripts to resolve performance problems; maintains system documentation and logs; performs or assists in troubleshooting and diagnosing production problems; maintain network security authentication including IP telephony security, application security; administer secure links with public key encryption, anti-virus, user authentication; provide monitoring and primary response and intervention for information technology related security incidents and violations; keep current with new security and network monitoring technologies, applicable laws and regulations.

The IT Systems Engineer is responsible for all aspects of systems administration and design including networks, applications, databases, and telecommunications. This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized system procedures. He is also performs basic systems security administration functions, including creating customer profiles and accounts, monitors and manages system resources, including CPU usage, disk usage, tape backup systems; performs systems backups and recovery procedures; writes or modifies basic scripts to resolve performance problems; maintains system documentation and logs; performs or assists in troubleshooting and diagnosing production problems; maintain network security authentication including IP telephony security, application security; administer secure links with public key encryption, anti-virus, user authentication; provide monitoring and primary response and intervention for information technology related security incidents and violations; keep current with new security and network monitoring technologies, applicable laws and regulations.

Master, Business Administration

B.S., Computer Information Systems