Lacey Kuberiet Email & Phone Number

King Of Prussia, PA, US

Greater Philadelphia Area

Eastern PA Region

• Manage 12 Healthcare Representatives across Pennsylvania in generating revenue for clinical hospital services through medical insurance, motor vehicle, and worker’s compensation payments.
• Complete performance reviews, hire, onboard, and train new employees
• Develop and implement performance strategies used to meet revenue goals for various insurance payments for the client.
• Utilize multiple data portals/reports to monitor revenue metrics, trend analyses, and to identify areas of improvement to increase revenue.
• Manage customer relationships across eastern PA region. First point of contact for all customer requests and service needs.
• Strategize with internal/external key stakeholders to execute client’s service needs/implement and develop new processes.

Lancaster, PA

• Worked with patients in a hospital setting to assess financial and medical information to determine eligibility for medical benefits through state and federal agencies.
• Submitted Medical Assistance and Social Security claims to recoup hospital revenue and gain benefits for patients.
• Successfully managed 100+ patient accounts to ensure proper follow up for claims submission.
• Made outbound calls to patients to set up appointments for insurance services.
• Ensured high level of customer satisfaction with all hospital personnel.