Lacey Kuberiet Email & Phone Number

King Of Prussia, Pa, Us

Greater Philadelphia Area

Eastern Pa Region

• Manage 12 Healthcare Representatives across Pennsylvania in generating revenue for clinical hospital services through medical insurance, motor vehicle, and worker’s compensation payments. • Complete performance reviews, hire, onboard, and train new employees• Develop and implement performance strategies used to meet revenue goals for various insurance payments for the client.• Utilize multiple data portals/reports to monitor revenue metrics, trend analyses, and to identify areas of improvement to increase revenue.• Manage customer relationships across eastern PA region. First point of contact for all customer requests and service needs.• Strategize with internal/external key stakeholders to execute client’s service needs/implement and develop new processes.• Work hand in hand with implementation team to launch new contracts/ hospital operations. • Create training materials, presentations, and toolkits for employees used throughout the region. • Selected to enroll in Company’s exclusive year-long leadership development program: Aspire to Lead

Lancaster, Pa

• Worked with patients in a hospital setting to assess financial and medical information to determine eligibility for medical benefits through state and federal agencies. • Submitted Medical Assistance and Social Security claims to recoup hospital revenue and gain benefits for patients.• Successfully managed 100+ patient accounts to ensure proper follow up for claims submission.• Made outbound calls to patients to set up appointments for insurance services. • Ensured high level of customer satisfaction with all hospital personnel.