At Vālenz Health, I serve as a Software Developer in Test, dedicated to maintaining high-quality standards for our products. I track product changes, develop automated QA coverage, monitor test results, document bugs, and address issues efficiently. By analyzing bug trends, I create proactive QA scripts to identify potential issues. My expertise includes UI, API, and database testing for Angular, .NET, and Python applications, utilizing tools like Postman and Swagger, and scripting SQL queries for investigation and troubleshooting. I leverage CI/CD automation technologies and collaborate on projects using Azure DevOps. Working closely with developers, analysts, client advocates, and stakeholders, I contribute innovative ideas and solutions to enhance our products.

As a Software Developer in Test at Healthcare Bluebook, I'm dedicated to ensuring our products meet the highest standards of quality before they reach our users. My days are dynamic and filled with diverse tasks that showcase my expertise in testing and automation.Essential Duties and Responsibilities:· Track product changes and create automated QA coverage for Web applications.· Monitor QA test results; document bugs and triage issues, as needed.· Analyze bug trends and author new QA scripts to catch issues proactively (i.e. find creative ways to break our apps).· Conduct UI, API, and database testing for Angular, .NET, and Python web applications.· Utilize API testing tools (Postman, Swagger).· Script SQL database queries to investigate application behavior & troubleshoot defects.· Utilize continuous integration and deployment (CI/CD) automation technologies.· Plan, track and collaborate on projects using Agile workflow tooling (Azure DevOps).· Collaborate with Developers, Analysts, Client Advocates, and Product Stakeholders.· Contribute ideas and perspective; propose innovative approaches to problems.

Customer success analysts are client-facing professionals who support all forms of product/solutions for customers or users. This can be handled via different channels such as email, telephone, live chat, face-to-face, etc.

I participate in designing creative, flexible, and innovative designs for web-based software products used by millions of customers and am involved in the design and development of new platform features. • Reviews requirements and development requests from multiple project team to assist with user story / requirements development, design, and integration.• Translates business requirements into functional requirements and serves as an expert of the Go Outdoors system to assist with platform configurations and settings to accommodate client specific business rules.• Regularly monitors overall system quality, reports defects and proposed enhancements, and assists with issue prioritization.Works with project teams to prepare test cases and feature documentation.Assists with workflow design and requirements gathering during the implementation phase of new projects.• Documents and maintains system / features documentation that can be leveraged by project teams to configure and support various components of the system.Develops wireframes and mockups for new features / enhancements and assists with the development of new schemas and basic technical scope.

Under the direction of senior development staff, I work with a team of web developers, data analysts, and business users.• Analyze solution requirements, design specifications, and/or change requests (JIRA tickets) to develop an understanding of expected system performance.• Design, develop, and test software to meet requirements and design specifications.• Develop web interfaces, desktop, service APIs, and console solutions using Microsoft technologies.• Develop relational database schemas to meet requirements and design specifications.• Consistent usage of descriptive documentation and status updates within each work ticket (change request).• Consistent usage of comments inside code to describe complex functions and business logic.• Consistent usage of check-in comments when committing change sets to the source code repositories.

An intensive 6 month fully remote bootcamp where students are deeply immersed in code, learning HTML, CSS, JavaScript, React.js and C# ! Also implementing how to apply statistical reasoning with real-world projects & data. Coding skills learned and utilized:• Implementing HTML • CSS styling including Flexbox• Utilizing GitHub • Using the CRUD functionality• Using external API’s• Made JavaScript applicationsFull remote experience:• Pair Coding with teammates• Zoom conferencing and Slack instant messaging• Experience in individual and group settingsWeb Software Developer CertificateThis certifies that Lacey Walker has successfully completed the required six month course of study as a member of Web Developer Bootcamp Cohort 43, and is therefore awarded this Web Software Developer CertificateGiven this 12th day of February, 2021

• Providing guidance and direction to Prime Shoppers• Maintaining the Prime Shopper packing center• Helping delivery drivers with any discrepancies• Assisting Prime Shoppers gather large orders• Monitoring the break chart• Training new Prime Shoppers

• Use a smartphone, manage apps, and scan bar codes• Check for order quality• Communicate with customers about their orders either verbally or through the app• Picking out groceries for customer orders• Packing the items appropriately

• Maintaining the Whole Body department• Providing excellent customer service• Regularly rotating product

• Producing 4-5 meals daily for customers to sample• Executing proper food safety protocols• Promoting products• Cooking food live

• Answering store calls• Directing calls to appropriate departments• Answering customer questions• Handling discrepancies• Updating cashier's PLU list daily• Managing returns and refunds

Within the TIME group: • Managing all store events IE yearly work parties, volunteer events, and team building events.

• Ringing up customers orders in a pleasant and efficient manner.

• Weekly maintenance of all 300+ plants within the store. (Watering, feeding, pruning, occasionally de-bugging.)• Executing proper latter safety precautions.

• Working at the front desk• Scheduling appointments• Managing emails• Greeting clients• Answering incoming calls• Keeping the reception area tidy

• Transporting, building, and breaking down the set daily.• Capturing that perfect smile! • Individual and group portraits included.

Law firm specializing in global migration law.• Maintaining calendars• Scheduling appointments• Scheduling meetings• Screening phone calls• Processing transactions• Greeting clients

• In charge of keeping valuable jewelry locked in cases• Showing items to customers who are interested,• Maintaining the integrity of the jewelry• Stocking the jewelry department• Cleaning the glass hourly• Piercings• Customer assistance• Changing out batteries in watches• Replacing watch bands• Answering all calls in a professional manner• Answering general questions• Redirecting calls to the appropriate departments• Making any and all important announcements over the intercom • Maintaining all apparel• Keeping department clean • Assisting customers

• Filling departments with the new shipments of items• Maintaining the integrity of the departments

• Providing leadership to the front-end cashier team while in busy moments or while there were no Customer Service Managers available.

• Providing customers with an efficient checkout experience• Keeping my workspace clean• Handling money

• Managing appropriate returns, discrepancies, general information and money transfers.