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Lachlan Black is listed as Customer Experience Specialist | BBS (Swinburne University 2024) at Jetstar Airways, a company with 2751 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Lachlan Black.
Lachlan Black previously worked as Customer Service Officer at Jetstar Airways and Project Officer, Innovation & Learning | People & Culture at Alfredhealth. Lachlan Black holds Bachelor Of Social Science (Behavioural Studies) - Bbs, Behavioural Science from Swinburne University Of Technology.
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A trusted customer service delivery specialist with a strong people focus, Lachlan places a high level of pride on his attention-to-detail, organisation and communication. With a sound background in team-based operations management, aviation and healthcare, Lachlan can bring industry-based experience to your next business venture. Backed by tertiary studies in human behaviour, customer experience and organisational psychology, Lachlan also has proven ability to successfully manage high-volume workloads in rapidly changing scenes.
Listed skills include Public Speaking, Research, Customer Service, Powerpoint, and 7 others.
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A career timeline built from the work history available for this profile.
Melbourne, Victoria, Australia
Works across a wide array of customer-facing roles to organise and carry-out Jetstar ground operations including, but not limited to:- Domestic & International Check In (Including passport, visa and reservation troubleshooting)- Proactive Disruption Response (through assisting guests with reaccommodation on Jetstar services and recovery as per commercial.
Melbourne, Victoria, Australia
In this short, contracted role - I provided administrative and project support to the Director of Learning and Innovation while going above and beyond the requirements of my job description to facilitate service improvement and development to the Betty and John Laidlaw Innovation & Education Hub at the Alfred. Throughout my time at the Alfred, I assisted.
Melbourne, Victoria, Australia
Endorsed on Boeing 737-800 and 737-700 Aircraft Under CASA Part 121. Certification to act-up as Cabin Manager (as of SEP 2022).
Greater Melbourne Area
Volunteer position, contributes to the management of Richmond/Yarra division, program administration, HR generalist, supervises the training of over 20 youth members. Conducted interviews, processed member applications and assisted in onboarding of new staff/members.
Melbourne, Victoria, Australia
Cadet first aider, turned cadet corporal and cadet sergeant, provided medical first response at over 50 community and major public events
Greater Melbourne Area
Assisted in leading a division of youth members and contributed to state-wide updates of clinical scope-of-practice, uniforms and program management
Melbourne, Victoria, Australia
Endorsed on Airbus A320, A321CEO and A321NEO Under CASA Part 121
Melbourne, Victoria, Australia
Worked in a variety of clinical settings including aged care, COVID swabbing/testing sites and vaccine clinics
Heidelberg, Victoria, Australia
Assisted in the non-clinical administration support for the COVID-19 vaccine rollout in the North-East Public Health Unit.
Melbourne, Victoria, Australia
Contributed to the launch of the inaugural site at AlfredHealth with other hospitality training change-makers.In this role, we fostered young people to develop the soft skills needed entering into the workforce and provided a judgement free work environment full stop to help end the cycles of disadvantage in Melbourne-based communities.
Other employees you can reach at jetstar.com. View company contacts for 2751 employees →
Stephanie Mullins
Colleague at Jetstar Airways
Greater Sydney Area, Australia
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Jack Mcgrath
Colleague at Jetstar Airways
Greater Sydney Area, Australia
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Jeremy Schmidt
Colleague at Jetstar Airways
Greater Melbourne Area, Australia
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Farid Firdaus
Colleague at Jetstar Airways
Jakarta, Indonesia, Indonesia
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Alistair Cockayne
Colleague at Jetstar Airways
Thornbury, Victoria, Australia, Australia
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Mitchell Thomas
Colleague at Jetstar Airways
Melbourne, Victoria, Australia, Australia
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Nghia Tran
Colleague at Jetstar Airways
Rosebery, New South Wales, Australia, Australia
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DJ
David Jevtovic
Colleague at Jetstar Airways
Greater Sydney Area, Australia
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Cameron Doble
Colleague at Jetstar Airways
Greater Adelaide Area, Australia
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Karly Ayling
Colleague at Jetstar Airways
Australia, Australia
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Completed speciality units in forensic and organisational psychology (including psychometrics and behavioural interviewing skills)
Customer Experience Micro-Credential, Leading to provisional certification as a Certified Digital Marketing Associate (CDMA)
Activities and Societies: Deakin Nursing and Midwifery Society Member, Student Association Member, Deakin Pride MemberExit qualification.
Quick answers generated from the profile data available on this page.
Lachlan Black works for Jetstar Airways.
Lachlan Black is listed as Customer Experience Specialist | BBS (Swinburne University 2024) at Jetstar Airways.
Lachlan Black is based in Melbourne, Victoria, Australia while working with Jetstar Airways.
Lachlan Black has worked for Jetstar Airways, Alfredhealth, Virgin Australia, St John Ambulance (Vic), and Victorian Department Of Health.
Lachlan Black's colleagues at Jetstar Airways include Stephanie Mullins, Jack Mcgrath, Jeremy Schmidt, Farid Firdaus, and Alistair Cockayne.
You can use AeroLeads to view verified contact signals for Lachlan Black at Jetstar Airways, including work email, phone, and LinkedIn data when available.
Lachlan Black holds Bachelor Of Social Science (Behavioural Studies) - Bbs, Behavioural Science from Swinburne University Of Technology.
Lachlan Black is listed with skills including Public Speaking, Research, Customer Service, Powerpoint, Leadership, Management, Project Management, and Mobile Devices.
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