Lachlan Gulliford Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Australia

Melbourne, Victoria, Australia

Maintaining quality control and standard of products by training new staff on systems and processes.Creating an energetic and enjoyable environment for staff and clients by remaining approachable and accessible at all times.Addressed any customer concerns or wishes appropriately and professionally.Worked to cultivate a strong team-oriented environment by identifying staff strengths and weaknesses and incorporating them accordingly.

Melbourne, Victoria, Australia

Managed customer complaints and assisted with employee conflict resolution.Helped to increase customer return rates by providing the best customer service and excellent product quality at all times. Identifying areas where processes, equipment, or methods can be improved and reporting ideas and concerns to management.

Melbourne, Victoria, Australia

Aimed to achieve employee happiness and loyalty by providing an inclusive work environment.Applied effective selling skills in the form of taking orders and up selling products and services.Provided excellent customer service by listening to customer requests, and offering the best product for their needs and preferences.Adhered to employee guidelines and requirements.

Wagga Wagga, Australia

Identifying operational issues and implementing positive changes.Support, mentor new employees and provide training based on companies policies and procedures.Brought forth an energetic attitude and positive spirit to create an enjoyable work environment.Implemented and managed consistency within store policies and procedures by creating checklists for staff members.