Laci Mcphee

Laci Mcphee Email and Phone Number

Performance Lead and Client Services @ FineLine Solutions
Winnipeg, MB, CA
Laci Mcphee's Location
Winnipeg, Manitoba, Canada, Canada
Laci Mcphee's Contact Details

Laci Mcphee work email

Laci Mcphee personal email

About Laci Mcphee

I have been involved in both the outbound and inbound portions of the contact center world. I have worked as an agent, Quality assessor, Team Leader, Project supervisor, Training facilitator, Training manager, Team Leader as well as Client Services Co-ordinator. I have experience with Commercial clientsNon-profit clientsShared enviroment clients BillingTechnical SupportCustomer ServiceOutbound Sales

Laci Mcphee's Current Company Details
FineLine Solutions

Fineline Solutions

View
Performance Lead and Client Services
Winnipeg, MB, CA
Website:
finelinesolutions.com
Employees:
54
Laci Mcphee Work Experience Details
  • Fineline Solutions
    Performance Lead And Client Services
    Fineline Solutions
    Winnipeg, Mb, Ca
    View
  • Fineline Solutions
    Performance Lead / Client Services
    Fineline Solutions Feb 2015 - Present
    Winnipeg, Manitoba, Canada
    I manage high performance teams to improve our clients donor base. Engagement, contact centre management, forecasting and billing, and fundraising are the key points.
    View
  • 24-7Intouch
    Team Leader
    24-7Intouch Oct 2009 - Jan 2015
    Team manangementPayroll administrationForecasting and Scheduling creation and managementSpecializing in dedicated model customer service support across phone, email, chat, and social media platformsAstute experienceTraining completion and management
  • Nrg Research Group
    Training Manager
    Nrg Research Group May 2006 - Sep 2009
    Winnipeg
    developing training material, facilitating over 425 training classes, assisted with ABAY support weeks per training class.

Laci Mcphee Skills

Training Management Team Leadership Customer Service Performance Management Call Centers Crm Coaching Contact Centers Team Management Non Profit Donor Stewardship Reporting And Analysis

Frequently Asked Questions about Laci Mcphee

What company does Laci Mcphee work for?

Laci Mcphee works for Fineline Solutions

What is Laci Mcphee's role at the current company?

Laci Mcphee's current role is Performance Lead and Client Services.

What is Laci Mcphee's email address?

Laci Mcphee's email address is la****@****ail.com

What skills is Laci Mcphee known for?

Laci Mcphee has skills like Training, Management, Team Leadership, Customer Service, Performance Management, Call Centers, Crm, Coaching, Contact Centers, Team Management, Non Profit Donor Stewardship, Reporting And Analysis.

Who are Laci Mcphee's colleagues?

Laci Mcphee's colleagues are Xishi Delgado, Pamela Cramer, Julia Silva, Ka Wah Chen, Michelle Lang, Jennelyn Papiona, Irene Chavez.

Not the Laci Mcphee you were looking for?

  • Laci McPhee

    Laci McPhee
    Criminology/Criminal Justice (Ba), Psychology Of Crime & Justice Undergraduate Student At Loyola University Chicago, College Of Arts & Sciences
    Chicago, Il
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