Lacy Heinbaugh Email & Phone Number

Harrisburg, Pennsylvania Area

Provide quality, accessible and comprehensive service to the Medicare provider community.Coordinate communications on such issues as administrative and medical policies. Track customer service patterns and identify provider training when appropriate. Create and maintain standard operating procedures and training documents for processes and assist with the provider contact center. Validate month-end reportingDevelop maintain and enhance relations with… Show more Provide quality, accessible and comprehensive service to the Medicare provider community.Coordinate communications on such issues as administrative and medical policies. Track customer service patterns and identify provider training when appropriate. Create and maintain standard operating procedures and training documents for processes and assist with the provider contact center. Validate month-end reportingDevelop maintain and enhance relations with providers to foster cooperative business relationships Show less

Harrisburg, Pennsylvania

Processing and researching grievances from providers and Medicare beneficiaries.

Harrisburg, Pennsylvania

Providing doctors and office personnel with information regarding Medicare claim submissions, patient eligibility, general coding and billing guidelines and understanding Medicare rules regulations and policies

Business/Corporate Communications

Cosmetology, Cosmetology/Cosmetologist, General

General Studies