Support citywide project management, such as the city's strategic plan, performance measures, and data storytelling while identifying and developing organizational benchmarks. Coordinate the city's civic academy and manage two new resident engagement programs. Facilitate process improvement projects and data analytics workshops with departments. Coordinate and develop the data governance framework including the Data Governance Committee, data partner group, data sharing, and open data. Administer and analyze customer satisfaction surveys for city departments. Elected Secretary for the LGBTQ employee resource group and a champion of inclusion, equity, and belonging.

Managed special projects including a comprehensive HR study, data analysis, and event planning.Acted as liaison between the City Manager and department directors.Drafted and developed speeches and presentations for the City Manager and Chief of staff.Co-created manuals and policy guides related to new offices and state legislation.Coordinated efforts to open the Office of Community Police Oversight as well as organize boards.Managed open record requests for the city manager's office.

Created new training procedure and intake process for volunteers as well as conducted training and client classes.Managed office coordinators and volunteers; updated file system and job duties.Partnered with nurse manager to ensure the clinic was running effectively.Provided direct care for clients.

Web ContentSEOResumeOnline Presence

Researched and drafted communication guides and policies, including a special event permit process and application.Assisted department director with community relationships, department meetings, and program management.Produced media and marketing materials for social media, internal communications, community events, and announcements.Planned park re-opening event as well as organized contest with local schools.Drafted working department budget for FY 2019.

Researched and curated curriculum for a new class while also supporting office staff.