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Michele Laddaga Email & Phone Number

Field Service Manager at Buhler Group - Leybold Optics USA Inc.
Location: Cary, North Carolina, United States 6 work roles 6 schools
1 work email found @leyboldoptics.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Buhler Group - Leybold Optics USA Inc.
Role
Field Service Manager
Location
Cary, North Carolina, United States

Who is Michele Laddaga? Overview

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Michele Laddaga is listed as Field Service Manager at Buhler Group - Leybold Optics USA Inc., based in Cary, North Carolina, United States. AeroLeads shows a work email signal at leyboldoptics.com and a matched LinkedIn profile for Michele Laddaga.

Michele Laddaga previously worked as Senior Service Engineer at Buhler Group - Leybold Optics Usa Inc. and Service Engineer at Baseel Lasertech Italy. Michele Laddaga holds Root Cause Analysis And Capa Using 8-D Problem Solving Method from Compliance 4 All.

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{first}.{last}@leyboldoptics.com
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Profile bio

About Michele Laddaga

Building and maintaining the relationships and providing the high quality of service that creates trust and customer loyalty, maximizes up time and increases profitability. Starting in the 90’s, my experience in service has been diverse across three continents (Europe, Asia and Americas) and has included hands-on field service work and coordination in Southern Europe, while now includes people management and development, coordination with global colleagues, providers and customers, creating operational and procedural efficiencies, effective reporting, budget management and CS sales. For the past seven years, my geographical responsibility has been for North, Central and South America, managing a team of 15 Field Service Engineers. My days sound similar to what your company is requiring: fast paced problem solving actions, shuffling team’s schedule to optimize their time among urgencies and pre-scheduled work, and their different experiences & skills among different business units, while managing sales expectations, reporting to management and team’s career development.Prompt and quality service is one of the main pillars of company success. Throughout my career, I have taken pride in building and maintaining the relationships and in providing the high quality of service that creates trust and customer loyalty, maximizes up time and increases profitability. Accountability and reliability are my North Star with customers, as well as with my team: customers’ confidence that we are the best and always present partner in their business is a must. Service Team’s confidence in their capabilities is likewise important to deliver the best service at customers, while those capabilities must be developed to boost engineers’ confidence and personal growth.

Listed skills include Customer Service, Continuous Improvement, Optics, Electronics, and 3 others.

Current workplace

Michele Laddaga's current company

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Buhler Group - Leybold Optics USA Inc.
Buhler Group - Leybold Optics Usa Inc.
Field Service Manager
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6 roles

Michele Laddaga work experience

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Field Service Manager

Current
Buhler Group - Leybold Optics Usa Inc.

Alzenau, De

Field Services Manager● Field Service Manager specialized in thin film deposition vacuum coaters for ophthalmic, precision optics, automotive & large area coating (web & glass coaters). ● Responsible for providing quality customer support in North, Central and South America with a budget of $5M and a Service team of 15 Field Service Engineers & 1 Service Coordinator.● Oversee and manage the sales of service products and services (SAP CRM software based) inclusive of training, upgrades, retrofits, overhauls, service contracts for preventive maintenance in the service of 24/7 customer operations. ● Implement, administer and report on cost controls. ● Develop and execute service programs for customers as well as internal staff. ● Coordinate regional Service team activities with the Sales and Projects teams as well as with Global corporate needs. ● Oversee and provide technical guidance for CS quotations and orders.● Staff development, evaluation (EPM software based), timesheets and time-off approvals, overtime management. ● Future staff recruitment and interview.

Jan 2012 - Present

Senior Service Engineer

Buhler Group - Leybold Optics Usa Inc.

Alzenau, De

Senior Service Engineer/Service Coordinator for the Italian subsidiary of Leybold Optics GmbH of Alzenau (Germany) (now Buhler Group).• Service (on site or phone assistance) for Italy, Slovenia and Austria• Frequent travels to headquarter for training and other subsidiary or customers in a system of intercompany support planned by HQ. (Europe, United States, Far East)• Preparation and follow-up of maintenance contracts for 24/7 production plants• Sales support and sales of spare parts, retrofits & consumables.

Feb 2000 - May 2012

Service Engineer

Baseel Lasertech Italy

Service Engineer for the Italian subsidiary of Baaseel Lasertech GmbH of Starnberg (Germany)Service for Italy and Switzerland (Ticino region).

Jul 1998 - Jan 2000

Service Engineer

Soter S.R.L.

Service EngineerInstallation and Service of non-contact measurement systems for web (IR, Beta-ray, X-ray) in Italy and worldwide, (Far East and South America). In house commissioning and software development.

Jun 1990 - Jul 1998

Electronic Laboratory Technician.

Mitrol S.R.L.

Electronic Laboratory Technician. Test of electronic boards. Commissioning control systems for CNC.

Nov 1987 - May 1990

Electrical Technician

Metalmeccanica Plast S.P.A.

Electrical Technician Assembling electrical cabinets and final machines’ commissioning.

May 1985 - Oct 1987
6 education records

Michele Laddaga education

Root Cause Analysis And Capa Using 8-D Problem Solving Method

Compliance 4 All

Basic Sales Training

Buhler Inc. – Uzwil, Switzerland

Physics In Vacuum Technology, Physics

Dept. Of Physics Of Lecce (Italy)

Vacuum Technology” & “Thin Films Deposition

Leybold Optics Gmbh – Alzenau, Germany

Service & Calibration Of Yag And Co2 Lasers

Baasel Lasertech Gmbh – Starnberg, Germany

Electronics

High School
FAQ

Frequently asked questions about Michele Laddaga

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What company does Michele Laddaga work for?

Michele Laddaga works for Buhler Group - Leybold Optics USA Inc..

What is Michele Laddaga's role at Buhler Group - Leybold Optics USA Inc.?

Michele Laddaga is listed as Field Service Manager at Buhler Group - Leybold Optics USA Inc..

What is Michele Laddaga's email address?

AeroLeads has found 1 work email signal at @leyboldoptics.com for Michele Laddaga at Buhler Group - Leybold Optics USA Inc..

Where is Michele Laddaga based?

Michele Laddaga is based in Cary, North Carolina, United States while working with Buhler Group - Leybold Optics USA Inc..

What companies has Michele Laddaga worked for?

Michele Laddaga has worked for Buhler Group - Leybold Optics Usa Inc., Baseel Lasertech Italy, Soter S.R.L., Mitrol S.R.L., and Metalmeccanica Plast S.P.A..

How can I contact Michele Laddaga?

You can use AeroLeads to view verified contact signals for Michele Laddaga at Buhler Group - Leybold Optics USA Inc., including work email, phone, and LinkedIn data when available.

What schools did Michele Laddaga attend?

Michele Laddaga holds Root Cause Analysis And Capa Using 8-D Problem Solving Method from Compliance 4 All.

What skills is Michele Laddaga known for?

Michele Laddaga is listed with skills including Customer Service, Continuous Improvement, Optics, Electronics, Commissioning, Cvd, and Management.

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