Tusshar Laddha Email & Phone Number

India

Mumbai, Maharashtra, India

- Co-engineered a flexible workflow service addressing key challenges in current task flow systems, including flexible task configuration, parallelism on tasks, and task restart capabilities using event-driven architecture.- Experimented with STI in Rails to resolve the issue of bloated models. This experimentation is expected to result in more manageable codebase and improved DX.

Mumbai, Maharashtra, India

- Built a micro-service that deals with third party integration. Led the integration with Onfido (Customer KYC) and D&B (Global provider of B2B data). Used RSpec for unit testing, ensuring a minimum of 95% code coverage.- Implemented AWS Redshift integration with the monolithic service to support Risk Team in performing query-based actions such as assigning Risk Rating and Suspension of Users.- Addressing tech debts, adding features and fixing bugs related to the monolithic codebase.

Bengaluru, Karnataka, India

- Took co-ownership of LeadAssist (Phone Number Masking Service) used by enterprises like Zomato, Myntra, etc to connect delivery agents with customers while maintaining anonymity.- Contributed to scale the service to handle 50% increased traffic within 6 months.- Automated various processes to remove dependency from cross functional teams. For eg. Automated onboarding of tenants for LeadAssist's GreenPin offering.- Optimised API responses by ~35ms (P95 < 500ms). This included… Show more - Took co-ownership of LeadAssist (Phone Number Masking Service) used by enterprises like Zomato, Myntra, etc to connect delivery agents with customers while maintaining anonymity.- Contributed to scale the service to handle 50% increased traffic within 6 months.- Automated various processes to remove dependency from cross functional teams. For eg. Automated onboarding of tenants for LeadAssist's GreenPin offering.- Optimised API responses by ~35ms (P95 < 500ms). This included identifying and implementing caching (Cache-Aside strategy) for frequent database calls, and optimising database queries.- Designed and developed several internal and public facing REST APIs.- Added functionality which enabled triggering SMS to customer as a fallback mechanism for missed/failed call by the delivery agent.- Wrote AWS lambda to shutdown test machines during night to save infra costs. Show less

Bengaluru, Karnataka, India