Ladd Van Devender Email & Phone Number

North Carolina

At Public Consulting Group, I am a manager in the Southeast region's education consulting practice with a focus on student success technology, revenue services optimization and overall market growth. My role involves responsibilities that span various dimensions of business consulting including client service delivery, leadership, strategic planning, people management, business development, project implementation, operational improvement, problem-solving, contract management, budget oversight, and fiscal planning. My adeptness in these areas not only highlights a broad skill set but also underscores an ability to navigate and excel in the intricate landscape of education technology.

During my tenure at Insight, I played a key role in managing a strategic account relationship focused on the design, construction, and operation of a carrier-level technology network. Collaborating closely with executive leadership, I facilitated the analysis of business needs and the execution of business goals through the implementation of robust IT infrastructures. Serving as the single point of contact for clients and tenants within an intelligent real estate campus, I held overall responsibility for various critical aspects, including P&L performance, network availability, data center management, engineering resources, break/fix processes, security measures, helpdesk operations, and stakeholder satisfaction. This role required a holistic approach to ensure the seamless functioning of diverse elements essential to the success of the technology network and overall client satisfaction.

During my tenure at McLaughlin Young Group, I assumed a pivotal role in providing strategic and tactical leadership for a professional services firm specializing in Human Capital consulting and employee assistance programming. My impact on the organization was substantial, marked by the transformation of the company's culture through various strategic planning initiatives. In this capacity, I held key responsibilities that spanned P&L oversight, engagement sales and delivery, project management, strategic business planning, product development, and talent management. This comprehensive set of responsibilities reflects my multifaceted contributions to the organization, showcasing my ability to drive positive change, foster growth, and ensure the effective delivery of services.

In my capacity as the owner of Whole Health, I led business planning for a distinctive health retail concept, providing point-of-care health services and products to private pay consumers. My responsibilities were far-reaching, encompassing everything from the initial stages of business opening to the ongoing oversight of operations and management of all aspects of the company. This multifaceted role demanded an understanding of small business legal requirements, people management skills, the cultivation of community partnerships, the establishment and maintenance of a robust online presence, efficient supply chain management, and the implementation of strategic marketing initiatives. One of the most challenging yet rewarding aspects of my role was successfully building a customer base from the ground up.

In my tenure within this nationally recognized health system, I held various Director and Senior Manager roles, contributing significantly to the organization's growth and operational efficiency. My responsibilities spanned a wide spectrum, showcasing a diverse skill set. I successfully managed both line and support operations, spearheaded business process improvement initiatives, played a key role in medical acquisitions and joint ventures, and demonstrated proficiency in business planning and development. P&L management, organizational consulting, process re-engineering, and project management were integral aspects of my roles. I actively engaged in building robust physician relationships and contributed to the organization's growth both organically and through strategic acquisitions. My multifaceted contributions underscore a strategic mindset and ability to navigate the complex landscape of healthcare management effectively.

Master Of Business Administration - Mba

Msha, Health Services Administration

Activities and Societies: Hospital Administration residency at Carolinas Medical Center, 1992

Bs, Biology, Business Administration, Chemistry

Activities and Societies: President and Vice President, Student Government Association. President, National Fraternity organization. Vice.